Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

  • Role: C-Level
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Fantastic product and can replace your survey need

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Yogesh G.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Good, as it helps stay within Microsoft ecosystem

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Helps stay within MS ecosystem and makes it easy to prefill data if needed

What is your favorite aspect of this product?

Simple, clean interface, ease of use, intuitiveness.

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Good if you are using Microsoft ecosystem across organization.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Nutritionist Rangoli J.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Nice way to get opinions for microsoft users

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms stands out for its seamless integration with Microsoft 365 tools like Excel, SharePoint, and Teams, making data collection and collaboration efficient within the enterprise ecosystem. Its simple interface, real-time feedback, and secure data handling, especially for business users, differentiate it from other form-building platforms.

What is your favorite aspect of this product?

My favorite aspect of Microsoft Forms is its deep integration with Microsoft 365, especially how it syncs effortlessly with Excel for real-time data analysis. The simplicity of the interface, combined with the ability to securely gather and share data across teams via SharePoint and Teams, makes it incredibly efficient.

What do you dislike most about this product?

A drawback of Microsoft Forms is its limited customization options for form design and layouts. It also lacks more advanced conditional logic and branching compared to other form tools. Additionally, the absence of robust third-party integrations can be restrictive for those needing more complex workflows or external data handling.

What recommendations would you give to someone considering this product?

In microsoft forms, for more advanced customization, conditional logic, or external integrations, consider additional form-building tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Respectful

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