Microsoft Corporation

Microsoft Exchange Online Protection

Composite Score

7.9 /10

CX Score

8.1 /10

25 Reviews Write a Review

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What is Microsoft Exchange Online Protection?

Guard against spam and malware, maintain email access during and after emergencies, and simplify administration of messaging environments with help from Exchange Online Protection deployed across a global network of data centers.

Company Details

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Awards & Recognition

Microsoft Exchange Online Protection won the following awards in the Cloud Email Security category

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3 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

7 Top Rated Features

2023

Microsoft Exchange Online Protection Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Protection.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

90 Plan to Renew

3
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Protection?

10% Negative

10% Neutral

80% Positive

Pros

Helps Innovate
Client Friendly Policies
Acts with Integrity
Transparent

Feature Ratings

Average 86

Tagging

User Flagging of Suspicious Emails

Email Account Protection

Anti-Spoofing Protection

O365 integration

Data Loss Prevention

Administrator Dashboard and Reporting

Phishing Protection

Artificial Intelligence / Machine Learning

Managed Services Offering

Bulk Remediation

Vendor Capability Ratings

Average 82

Ease of Implementation

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Secure Email Gateway - Enterprise

Score 7.7

View Microsoft Exchange Online Protection in this category (opens in a new tab)

Microsoft Exchange Online Protection Reviews

Goodness C.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2023

Fantastic for email security

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

1. If you're using Microsoft 365 for your work, EOP is like an extra layer of security that fits perfectly with it. It's like having a superhero team working together. 2. Has Advanced Threat Protection that provides additional security layers, such as URL detonation, safe attachments, and advanced anti-phishing protection. 3. Includes basic DLP features, which can help organizations prevent the unauthorized sharing of sensitive information through email. 4. Supports Email Encryption. 5. Gives you tools to see what's going on with your emails, like who's sending them and if there are any security problems. It's like having a security

What is your favorite aspect of this product?

Data loss prevention and email encryption

What do you dislike most about this product?

Poor notification when new updates are released

What recommendations would you give to someone considering this product?

1. Start by clearly defining your organization's email security needs and objectives. Understand the specific threats you want to protect against, compliance requirements, and the size of your email environment. 2. Consider Advanced Threat Protection (ATP): Evaluate whether you need advanced email security features beyond what EOP offers. Microsoft offers an add-on called "Microsoft Defender for Office 365" (formerly ATP) that provides additional protection against advanced threats like malicious links and attachments. 3. Plan for user training to ensure that your staff can use EOP effectively and recognize potential threats.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Satyajit C.

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Easy to use but somewhat not so reliable

Likeliness to Recommend

7 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

Its not so different form other products.

What is your favorite aspect of this product?

The integration with M365 is great.

What do you dislike most about this product?

The dislike is the customer support. Its the wort in the industry.

What recommendations would you give to someone considering this product?

In the restricted budget and if you already have M365 license you may go for it.

Pros

Client Friendly Policies
Client's Interest First
Includes Product Enhancements
Appreciates Incumbent Status

Cons

Less Effective Service
Less Reliable
Commodity Features

Vaibhav D.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Microsoft EOP - Your Email Bodyguard

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

Microsoft Exchange Online Protection lets you make your own security rules that fit exactly what your organization needs and the rules it has to follow.

What is your favorite aspect of this product?

Microsoft Exchange Online Protection makes sure that you can still get your emails even if something goes wrong with your email service, like a temporary shutdown or a problem.

What do you dislike most about this product?

If a company needs very detailed and specific email security, setting up and adjusting Microsoft Exchange Online Protection to match those requirements can be a bit complicated and may require more effort.

What recommendations would you give to someone considering this product?

Make sure to stay informed about any updates and improvements that Microsoft makes to EOP.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Most Popular Microsoft Exchange Online Protection Comparisons

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Microsoft Exchange Online Protection

What is Microsoft Exchange Online Protection?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Microsoft Exchange Online Protection Ratings

87 Likeliness to Recommend

1 Since last award

90 Plan to Renew

3 Since last award

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Microsoft Exchange Online Protection?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Tagging Service offers the ability to tag or flag emails that appear suspicious, alerting the email administrator to review the email manually.

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

Data Loss Prevention Prevention of data exfiltration in outgoing emails.

Administrator Dashboard and Reporting Web-based interface containing real-time data on threats intercepted or blocked by the service.

Phishing Protection Scans and alerts to any phishing attempts of incoming emails from external sources, and blocks any attempts if there is click-through.

Artificial Intelligence / Machine Learning Service "learns" the organization's email activity/behavior, tuning in to settings appropriate for activities.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor, such as incident response or active monitoring.

Bulk Remediation The ability to stop email-related threats such as Phishing, Malware and Spam attacks in mass

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Secure Email Gateway - Enterprise

Microsoft Exchange Online Protection Reviews

Goodness C.

Fantastic for email security

Likeliness to Recommend

Pros

Satyajit C.

Easy to use but somewhat not so reliable

Likeliness to Recommend

Pros

Cons

Vaibhav D.

Microsoft EOP - Your Email Bodyguard

Likeliness to Recommend

Pros

Most Popular Microsoft Exchange Online Protection Comparisons

Check Point Email Security

SpamTitan

Proofpoint Advanced Threat Protection

IRONSCALES

Symantec Email Security.cloud

Perception Point

1
Since last award

3
Since last award

1
Since last award

Feature Ratings

Tagging

User Flagging of Suspicious Emails

Email Account Protection

Anti-Spoofing Protection

O365 integration

Data Loss Prevention

Administrator Dashboard and Reporting

Phishing Protection

Artificial Intelligence / Machine Learning

Managed Services Offering

Bulk Remediation

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Vendor Support