Microsoft Corporation

Microsoft Exchange Online Archiving

Composite Score

8.1 /10

CX Score

8.2 /10

45 Reviews Write a Review

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What is Microsoft Exchange Online Archiving?

Solve archiving, compliance, regulatory, and eDiscovery challenges. Hosted on Microsoft globally redundant servers, with IT-level phone support 24 hours a day, seven days a week, Exchange Online Archiving is compatible with Exchange Server 2019, 2016, 2013, and 2010. It’s also available as an add-on service for mailboxes that are hosted online.

Company Details

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Awards & Recognition

Microsoft Exchange Online Archiving won the following awards in the Data Archiving category

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6 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

5 Top Rated Capabilities

5 Top Rated Features

2023

3 Top Rated Capabilities

4 Top Rated Features

2022

Microsoft Exchange Online Archiving Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Archiving.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

4
Since last award

96 Plan to Renew

2
Since last award

82 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Archiving?

1% Negative

4% Neutral

95% Positive

Pros

Enables Productivity
Performance Enhancing
Security Protects
Trustworthy

Feature Ratings

Average 79

Data Encryption

Storage Optimization

Data Deletion Control and Space Gain

External Storage Connectivity

Data Compression

Data Format Native Generic

Restore to Current Format

Multiple Format Support

Long Term Data Retention

Platform Support

Ediscovery Audit Trail

Vendor Capability Ratings

Average 79

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Ease of IT Administration

Business Value Created

Ease of Customization

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Microsoft Exchange Online Archiving Reviews

Sarah H.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

We've reduced the danger of sensitive data

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

Our email server is a virtual computer that runs Exchange. As far as we know, this mail server is where all mailboxes belonging to hospital employees are kept. When sending an email to multiple recipients at once is not possible, the mail server may address this problem by allowing us to build distribution groups. This means that if I send an email to a distribution group, it will be received by everyone who is a member of that group. The majority of our mailboxes are on-premises, however some are hosted in the cloud using Microsoft Exchange.

What is your favorite aspect of this product?

We have a large number of domains and send and receive hundreds of emails per day. Microsoft Exchange makes it easy to keep track of everything. Anyone who requires some sort of automated email system will likely find Microsoft Exchange useful. The current version of Exchange has also considerably reduced the time spent managing/administrating email, which is a tremendous advantage regardless of the size of the company.

What do you dislike most about this product?

Continuity of operations might be jeopardized, and the expense of re-creating lost data is high. Purchasing hardware and software can be expensive.

What recommendations would you give to someone considering this product?

Numerous threats were avoided because of the threat detection, which prevented users from dealing with emails that may have led to a security breach. Email management time has decreased significantly after the transition to Exchange online. We've been able to reduce the risk of sensitive data being sent over email after implementing the data loss protection setup.

Pros

Helps Innovate
Enables Productivity
Effective Service
Respectful

Glenn S.

Role: Information Technology
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Great product but could use some improvements

Likeliness to Recommend

8 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

Gartner top 5.

What is your favorite aspect of this product?

Integrations to other apps

What do you dislike most about this product?

Searching and journaling

What recommendations would you give to someone considering this product?

Get training and best practices before implementation

Pros

Helps Innovate
Reliable
Enables Productivity
Saves Time

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted May 2020

Easy to use with many options

Likeliness to Recommend

6 /10

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Most Popular Microsoft Exchange Online Archiving Comparisons

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Microsoft Exchange Online Archiving

What is Microsoft Exchange Online Archiving?

Company Details

Need Assistance?

Awards & Recognition

Microsoft Exchange Online Archiving Ratings

87 Likeliness to Recommend

4 Since last award

96 Plan to Renew

2 Since last award

82 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Microsoft Exchange Online Archiving?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Encryption Protects your data from those who have physical access to storage media (including secure storage provider), and ensures data has only authorized access

Storage Optimization 'Storage optimization, unlike std. backup & restore, is for long term data storage, organizing it to find & restore information easily

Data Deletion Control and Space Gain The ability to reclaim valuable hard drive space freed due to the data archiving process based on the software’s successful confirmation & verification

External Storage Connectivity Data archiving usually stores data on external, removable media that is optimized for long-term storage, at an offsite location.

Data Compression Allows for more data to be stored on media. Data compression can potentially slow down access times to the data

Data Format Native Generic Offers multiple options from native proprietary format to industry-standard generic format to restore or import onto any target system

Restore to Current Format Ability to restore to whichever “current” format the organization has in place at the time of archive data restoration

Multiple Format Support Ability to support multiple media formats, including tape, WORM drives, optical media, etc. Also, proliferation of cloud and support cloud storage.

Long Term Data Retention The software should have fault tolerant abilities in order to recover from minor data corruptions. Depends largely on the media (such as tapes)

Platform Support Does the data archive system provide the hardware platform support that the organization needs.

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Microsoft Exchange Online Archiving Reviews

Sarah H.

We've reduced the danger of sensitive data

Likeliness to Recommend

Pros

Glenn S.

Great product but could use some improvements

Likeliness to Recommend

Pros

Easy to use with many options

Likeliness to Recommend

Pros

Most Popular Microsoft Exchange Online Archiving Comparisons

Google Vault

Mimecast Cloud Archive

Veritas Enterprise Vault

Dell Data Protection Suite for Archive

Bloomberg Vault

Barracuda Message Archiver

4
Since last award

2
Since last award

3
Since last award

Feature Ratings

Data Encryption

Storage Optimization

Data Deletion Control and Space Gain

External Storage Connectivity

Data Compression

Data Format Native Generic

Restore to Current Format

Multiple Format Support

Long Term Data Retention

Platform Support

Ediscovery Audit Trail

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Ease of IT Administration

Business Value Created

Ease of Customization

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement