Microsoft Exchange Online Archiving Logo
Microsoft Exchange Online Archiving Logo
Microsoft Corporation

Microsoft Exchange Online Archiving

Composite Score
8.1 /10
CX Score
8.2 /10
Category
Microsoft Exchange Online Archiving
8.1 /10

What is Microsoft Exchange Online Archiving?

Solve archiving, compliance, regulatory, and eDiscovery challenges. Hosted on Microsoft globally redundant servers, with IT-level phone support 24 hours a day, seven days a week, Exchange Online Archiving is compatible with Exchange Server 2019, 2016, 2013, and 2010. It’s also available as an add-on service for mailboxes that are hosted online.

Company Details


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Awards & Recognition

Microsoft Exchange Online Archiving won the following awards in the Data Archiving category

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Microsoft Exchange Online Archiving Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Archiving.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

4
Since last award

96 Plan to Renew

2
Since last award

82 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Archiving?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Security Protects
  • Trustworthy

Feature Ratings

Average 79

Data Encryption

85

Storage Optimization

84

Data Deletion Control and Space Gain

82

External Storage Connectivity

82

Data Compression

81

Data Format Native Generic

81

Restore to Current Format

79

Multiple Format Support

78

Long Term Data Retention

77

Platform Support

76

Ediscovery Audit Trail

75

Vendor Capability Ratings

Average 79

Ease of Data Integration

86

Quality of Features

84

Usability and Intuitiveness

83

Ease of Implementation

82

Breadth of Features

81

Ease of IT Administration

80

Business Value Created

79

Ease of Customization

78

Availability and Quality of Training

75

Vendor Support

73

Product Strategy and Rate of Improvement

71

Microsoft Exchange Online Archiving Reviews

Oluwanbe O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Great Archiving product for O365 mailboxes

Likeliness to Recommend

10 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

It is embedded in M365/O365 subscription/licenses

What is your favorite aspect of this product?

Archiving without the need to purchase additional license

What do you dislike most about this product?

Nothing, I like every aspect of this product

What recommendations would you give to someone considering this product?

Great tool for archiving of O365/M365 mailboxes

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Barbara D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The greatest mail manager available

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

Using Microsoft Exchange has made managing and administering email quite easy for us thus far. Everyone who works with us finds it useful. This system provides the most flexible choices for working together as a group and sharing information with other departments.

What is your favorite aspect of this product?

Microsoft Exchange works perfectly in every company setting, from startups to multinational corporations, in my opinion. Benefits include improved safety, efficiency, and cost savings while handling mail. In light of the fact that all of my users, including upper-level management, are pleased with the system at present, I give it a perfect score of 10 out of 10. Those of my coworkers who are also involved in technology should definitely look at this system.

What do you dislike most about this product?

Many small businesses would benefit immediately from a modest reduction in license fees. It would be a great benefit to users if the storage space of the mailboxes could be raised in the same way. To improve the service, it would be wonderful if there was a method for users to view the messages that have been sent to their quarantine folder.

What recommendations would you give to someone considering this product?

One good effect I can point to is how this instrument or system has ensured consistent internal mail delivery. Spending this much was well worth it since now we know we have access to the most effective email solutions available. I'll say it again: the product's high price is a drawback. However, if they're serious about reaching out to startups, they might consider lowering the price a bit to make the system more accessible.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Maddie W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Business Professional Email Hosting

Likeliness to Recommend

8 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

All of our email correspondence is handled efficiently and effectively via Microsoft Exchange. Because of our tiny staff, we rely on Microsoft Exchange to handle all of our email, alias, and distribution group needs. It has a high degree of reliability and seldom causes problems for us. It's far cheaper than competing business email solutions like Gsuite.

What is your favorite aspect of this product?

The entire company relies on Microsoft Exchange on a regular basis. Because using Microsoft Exchange, we've increased our productivity to new heights. Exchange's intuitive interface and ability to easily integrate other programs has made it easy for us to keep in constant contact with one another.

What do you dislike most about this product?

It would be great if cloud-based email was more easily integrated. It would be helpful to have built-in deduplication for email databases. Sometimes the whitelisting of email addresses goes backwards.

What recommendations would you give to someone considering this product?

Organizations and small enterprises alike may benefit greatly from Microsoft Exchange. It allows for open lines of communication inside an organization, fostering the development of a cohesive unit. Regardless of where we happen to be, we always have access to our inboxes and schedules. Microsoft Office 365, on the other hand, may be better suitable for larger businesses due to its ability to support employees' use of a wider variety of devices.

Pros

  • Reliable
  • Performance Enhancing
  • Saves Time
  • Respectful

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