Microsoft Corporation

Microsoft Entra ID

Composite Score

8.3 /10

CX Score

8.6 /10

85 Reviews Write a Review

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What is Microsoft Entra ID?

Microsoft Entra ID ( Formerly Azure AD) Protect access to resources and data using strong authentication and risk-based adaptive access policies without compromising user experience. Provide a fast, easy sign-in experience across your multi cloud environment to keep your users productive, reduce time managing passwords, and increase productivity. Manage all your identities and access to all your applications in a central location, whether they’re in the cloud or on-premises, to improve visibility and control.

Company Details

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Awards & Recognition

Microsoft Entra ID won the following awards in the Identity and Access Management category

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2025 Data Quadrant Gold Medalist

Latest Award, 2025

7 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2024

Microsoft Entra ID Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Entra ID.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 89%
Negotiation and Contract:: 77%
Conflict Resolution:: 88%
Strategy & Innovation:: 86%
Service Experience:: 83%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Entra ID?

6% Negative

6% Neutral

88% Positive

Pros

Reliable
Fair
Acts with Integrity
Helps Innovate

Feature Ratings

Average 82

Password Management

Web Cloud Single Sign on (SSO)

Multi-Factor Authentication (MFA)

Activity Monitoring Alerts

Advanced Provisioning

Provisioning Deprovisioning

Privileged Access Management

Reporting

Mobility Support

Identity Governance

Access Request Management

Vendor Capability Ratings

Average 80

Business Value Created

Quality of Features

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Also Featured in...

Privileged Access Management

Score 8.2

View Microsoft Entra ID in this category (opens in a new tab)

Microsoft Entra ID Reviews

Harsh D.

Role: Consultant
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Easy to use, but a bit pricey

Likeliness to Recommend

7 /10

What differentiates Microsoft Entra ID from other similar products?

It is bit complicated

What is your favorite aspect of this product?

The Microsoft support

What do you dislike most about this product?

The Complicated integrations

What recommendations would you give to someone considering this product?

Just check all the features

Pros

Caring
Helps Innovate
Continually Improving Product
Reliable

Javeed Akthar S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Social responsibility is good

Likeliness to Recommend

8 /10

What differentiates Microsoft Entra ID from other similar products?

The wholsome pakage

What is your favorite aspect of this product?

security is best

What do you dislike most about this product?

cost is bit expencive

What recommendations would you give to someone considering this product?

Good in the market

Pros

Helps Innovate
Trustworthy
Respectful
Reliable

Cons

Commodity Features
Under Delivered

Kirk B.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

It just wasn't what we were looking for.

Likeliness to Recommend

5 /10

What differentiates Microsoft Entra ID from other similar products?

I haven't tried any other products.

What is your favorite aspect of this product?

It is not what we were looking for.

What do you dislike most about this product?

It is capable of doing way more than what we needed.

What recommendations would you give to someone considering this product?

Do your research.

Pros

Saves Time
Helps Innovate
Reliable
Performance Enhancing

Microsoft Entra ID

What is Microsoft Entra ID?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

Microsoft Entra ID Ratings

83 Likeliness to Recommend

1 Since last award

94 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Microsoft Entra ID?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Password Management Software provides credential management and retrieval functionality.

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Privileged Access Management Software provides visibility into specific user access patterns

Reporting Software provides reporting functionality

Mobility Support Software is optimized for mobile usage.

Identity Governance Software allows identities and access to be centrally managed through policies.

Access Request Management Software allows IT to track and manage user access requests.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Privileged Access Management

Microsoft Entra ID Reviews

Harsh D.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Javeed Akthar S.

Social responsibility is good

Likeliness to Recommend

Pros

Cons

Kirk B.

It just wasn't what we were looking for.

Likeliness to Recommend

Pros

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Feature Ratings

Password Management

Web Cloud Single Sign on (SSO)

Multi-Factor Authentication (MFA)

Activity Monitoring Alerts

Advanced Provisioning

Provisioning Deprovisioning

Privileged Access Management

Reporting

Mobility Support

Identity Governance

Access Request Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement