In Partnership With SelectHub
What is Microsoft Dynamics 365 Sales Professional?
Dynamics 365 Sales, Professional, helps you close more deals by knowing your customers better and having sales information readily available to make informed decisions faster. It is Ideal for enterprises that need a sales automation solution. The Sales Professional app is similar to the Sales Hub app, but the entities included in Sales Professional are a subset of the entities included in Sales Enterprise.
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In Partnership With SelectHub
Microsoft Dynamics 365 Sales Professional Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Dynamics 365 Sales Professional.
88 Likeliness to Recommend
1
Since last award
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Professional?
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Service Management
Lead Management
Analytics and Reporting
Sales Management
Activity and Workflow Management
Marketing Management
Collaboration
Account and Contact Management
Mobile
Telephony and Call Center Management
Quote Contract and Proposal
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Vendor Support
Microsoft Dynamics 365 Sales Professional Reviews
Methu E.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Apr 2023
A Reliable CRM SOFTWARE
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Professional from other similar products?
Microsoft Dynamics 365 Sales (CRM) Professional has been so reliable, making it an impressive software.
What is your favorite aspect of this product?
I like the accuracy and ease of use of Microsoft Dynamics 365 Sales (CRM) Professional.
What do you dislike most about this product?
I do not dislike anything about Microsoft Dynamics 365 Sales (CRM) Professional.
What recommendations would you give to someone considering this product?
I highly recommend Microsoft Dynamics 365 Sales (CRM) Professional.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Danny L.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Feb 2023
Good reporting features. Lacks Gmail integration.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Professional from other similar products?
I have not seen any differenciators when comparing Salesforce.
What is your favorite aspect of this product?
User friendly, easy to navigate.
What do you dislike most about this product?
Cannot customize, and filter better.
What recommendations would you give to someone considering this product?
Compare Salesforce side by side when choosing CRM.
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Cons
- Less Fair
- Wastes Time
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Jannat ul I.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
Easy to configure, install, integrate, and use.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Professional from other similar products?
Microsoft Dynamics 365 can replicate complex business processes. It streamlines CSR collaboration on a single platform. Easy to use and customize, integrate with other applications quickly, and is affordable. The best feature of dynamics 365 sales is the well-structured sales process. It simplifies business administration decisions and streamlines work. Also, Plug-ins automate communication, reducing human intervention, and making it a unique tool in the market.
What is your favorite aspect of this product?
Microsoft Dynamics 365 CRM lets lead, opportunities and customers perform various operations on their data. I like that we can design, adapt, and change the CRM's look and feel in minutes. Adding new forms, panels, views, and fields is easy. It accelerates digital transformation and reduces infrastructure costs. It's been simple to implement and adapt, and I appreciate Microsoft Dynamics' reliability. It helps determine customer preferences.
What do you dislike most about this product?
Existing methods of deploying solutions are overly time-consuming and prone to mistakes. Microsoft is improving system stability and process simplification. Storage has constraints. To overcome these constraints, you may need data storage. Integration with other programs can be tricky. Access to multiple dropdown menus can make it hard to return to the original page.
What recommendations would you give to someone considering this product?
Onboarding can be challenging, so make sure you have thought through all the steps before implementing it in your company. The middle market and SMBs benefit from this product. It's a great app with low implementation costs and ease of use. You get the most out of the product when you learn it and spend enough time implementing it.
Pros
- Caring
- Saves Time
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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