What is Microsoft Dynamics 365 Sales Professional?
Dynamics 365 Sales, Professional, helps you close more deals by knowing your customers better and having sales information readily available to make informed decisions faster. It is Ideal for enterprises that need a sales automation solution. The Sales Professional app is similar to the Sales Hub app, but the entities included in Sales Professional are a subset of the entities included in Sales Enterprise.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Professional?
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Service Management
Analytics and Reporting
Lead Management
Sales Management
Activity and Workflow Management
Marketing Management
Collaboration
Account and Contact Management
Telephony and Call Center Management
Mobile
Quote Contract and Proposal
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Microsoft Dynamics 365 Sales Professional Reviews
Clancy B.
- Role: Human Resources
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Jul 2023
A Professional Intelligent Insight for sales.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Professional from other similar products?
What sets Dynamics 365 Sales Professional apart from other similar products is its seamless integration with the broader suite of Microsoft's business applications. This tight integration with other Dynamics 365 apps, such as Marketing and Customer Service, enables a holistic approach to managing customer relationships and streamlines data sharing across teams. Additionally, its user-friendly interface and intuitive navigation make it easy for sales professionals to quickly adapt and utilize the software effectively. The built-in AI-driven sales insights and predictive analytics provide valuable guidance.
What is your favorite aspect of this product?
As a user, my favorite aspect of Dynamics 365 Sales Professional is its powerful and intelligent sales insights. The integration of AI-driven analytics and predictive tools provides valuable data-driven recommendations and forecasts, which significantly enhances my decision-making process. Being able to identify trends, prioritize leads, and anticipate customer needs allows me to stay one step ahead and proactively address challenges. This feature not only saves time but also empowers me to focus on building stronger relationships with my clients and ultimately drives better sales performance.
What do you dislike most about this product?
I find somewhat disappointing is the limited customization options. While the software offers a solid set of features and functionalities, I wish there were more flexibility in tailoring certain aspects of the interface and workflows to better align with the specific needs of our business. Having the ability to personalize certain elements would enhance the user experience and make the software feel more tailored to our unique sales processes
What recommendations would you give to someone considering this product?
For prospective customers looking for a comprehensive and intelligent sales management solution, I highly recommend considering Dynamics 365 Sales Professional. With its seamless integration into the broader suite of Microsoft business applications, this software offers a cohesive approach to managing customer relationships and streamlining data sharing across teams. The AI-driven sales insights and predictive analytics provide valuable guidance, enabling data-driven decision-making and proactive identification of opportunities.
Pros
- Efficient Service
- Respectful
- Acts with Integrity
- Helps Innovate
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Methu E.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Apr 2023
A Reliable CRM SOFTWARE
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Professional from other similar products?
Microsoft Dynamics 365 Sales (CRM) Professional has been so reliable, making it an impressive software.
What is your favorite aspect of this product?
I like the accuracy and ease of use of Microsoft Dynamics 365 Sales (CRM) Professional.
What do you dislike most about this product?
I do not dislike anything about Microsoft Dynamics 365 Sales (CRM) Professional.
What recommendations would you give to someone considering this product?
I highly recommend Microsoft Dynamics 365 Sales (CRM) Professional.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Danny L.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Feb 2023
Good reporting features. Lacks Gmail integration.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Professional from other similar products?
I have not seen any differenciators when comparing Salesforce.
What is your favorite aspect of this product?
User friendly, easy to navigate.
What do you dislike most about this product?
Cannot customize, and filter better.
What recommendations would you give to someone considering this product?
Compare Salesforce side by side when choosing CRM.
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Cons
- Less Fair
- Wastes Time
- Charges for Enhancements
Please tell us why you think this review should be flagged.
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