Microsoft Dynamics 365 Sales Professional Logo
Microsoft Dynamics 365 Sales Professional Logo
Microsoft Corporation

Microsoft Dynamics 365 Sales Professional

Composite Score
8.1 /10
CX Score
8.4 /10
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Microsoft Dynamics 365 Sales Professional
8.1 /10

What is Microsoft Dynamics 365 Sales Professional?

Dynamics 365 Sales, Professional, helps you close more deals by knowing your customers better and having sales information readily available to make informed decisions faster. It is Ideal for enterprises that need a sales automation solution. The Sales Professional app is similar to the Sales Hub app, but the entities included in Sales Professional are a subset of the entities included in Sales Enterprise.

Company Details

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Awards & Recognition

Microsoft Dynamics 365 Sales Professional won the following awards in the Customer Relationship Management - Midmarket category

Microsoft Dynamics 365 Sales Professional Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Dynamics 365 Sales Professional.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Dynamics 365 Sales Professional?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 83

Customer Service Management

86

Lead Management

86

Analytics and Reporting

85

Sales Management

84

Activity and Workflow Management

84

Marketing Management

83

Collaboration

82

Account and Contact Management

81

Mobile

77

Telephony and Call Center Management

77

Quote Contract and Proposal

76

Vendor Capability Ratings

Average 81

Ease of Implementation

86

Business Value Created

83

Product Strategy and Rate of Improvement

83

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Breadth of Features

80

Availability and Quality of Training

79

Ease of IT Administration

79

Ease of Customization

79

Vendor Support

75

Microsoft Dynamics 365 Sales Professional Reviews

Maisha R.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Great Product and nice reporting

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 Sales Professional from other similar products?

Great Sales lead creations skills

What is your favorite aspect of this product?

Sales funnel and campaigns

What do you dislike most about this product?

reporting integration breaks

What recommendations would you give to someone considering this product?

Good product for sales funnel and campaigns

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nadeemur Rehman C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Great CRM tool with good reporting & intergration

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 Sales Professional from other similar products?

Integration is the stand out differentiator

What is your favorite aspect of this product?

Reporting library for report builder

What do you dislike most about this product?

Campaign management

What recommendations would you give to someone considering this product?

Great tool for Sales leads creation and nurturing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2021

Good Cloud based CRM product with mobility

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

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