Microsoft Dynamics 365 HR Logo Award Winner Product Badge
Microsoft Dynamics 365 HR Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Dynamics 365 HR

Composite Score
8.2 /10
CX Score
8.4 /10
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Microsoft Dynamics 365 HR
8.2 /10

What is Microsoft Dynamics 365 HR?

Microsoft Dynamics 365 Human Resources (which was earlier known as Microsoft Dynamics 365 Talent) manages your biggest asset – your employees. With a focus on people, the application handles all related functions, from recruitment and onboarding to management and Human Capital Management (HCM) reporting.

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Awards & Recognition

Microsoft Dynamics 365 HR won the following awards in the Human Capital Management - Enterprise category

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Microsoft Dynamics 365 HR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Dynamics 365 HR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

9
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Dynamics 365 HR?

0% Negative
3% Neutral
97% Positive

Pros

  • Continually Improving Product
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 87

Employee Record

90

Position Management

89

Talent Acquisition

88

Talent Management

88

Benefits Administration

88

Payroll Administration

87

Workforce Planning

87

Time and Attendance

87

Compensation Management

86

Performance Management

85

Learning and Development

82

Vendor Capability Ratings

Average 84

Ease of IT Administration

90

Usability and Intuitiveness

87

Ease of Data Integration

86

Breadth of Features

86

Business Value Created

85

Ease of Implementation

85

Availability and Quality of Training

84

Quality of Features

82

Product Strategy and Rate of Improvement

81

Ease of Customization

80

Vendor Support

80

Microsoft Dynamics 365 HR Reviews

Oliver H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

It’s hard to beat Microsoft.

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 HR from other similar products?

An ERP that encompasses all aspects of payroll, treasuries, and payables is Microsoft Dynamics 365. The transactions we must make and receive have gotten simpler and the reports are fantastic. The management of personnel data is greatly aided by the payroll system. It is also admirable when business or labor processes are modified in response to user business expectations.

What is your favorite aspect of this product?

Users may rely on us for both technical and functional support. This tool does a superb job of managing and involving customers in the company. This product has a lot of potential. The procedure is simple to manage, and emails and messages can be scheduled. Within the CRM, products can be managed and stored as well. Notifications can be sent to the users easily.

What do you dislike most about this product?

Microsoft Dynamics 365's user interface could stand to be more intuitive. For example, clerical work is typically a difficult task for new users. Particularly on the report pages, its user interface design is not sufficiently straightforward to allow for easy navigation.

What recommendations would you give to someone considering this product?

Its monitoring and invoicing features are fantastic and include all the necessary data. One fantastic advantage is its ability to allocate experienced workers to certain jobs automatically. The dashboard in particular has a very user-friendly and informative layout. It has incredibly strong and outstanding performance. Its deployments and supporting equipment respond very quickly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mark S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Works well and improves continuously

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 HR from other similar products?

A CRM offering sales, advertising, and service capability is Microsoft Dynamics 365. It is available both on-premises and as SaaS. The broader Dynamics family of business intelligence and ERP applications includes Dynamics 365. It enables for user customization, which is helpful in meeting business and procedure requirements.

What is your favorite aspect of this product?

I find Microsoft Dynamics 365 to be incredibly user-friendly, and as it's a product of Microsoft, it can be integrated with many Microsoft products in accordance with business requirements. For me, it facilitates decision-making regarding business administration and expedites and greatly simplifies the business job process. It enables for user customization, which is helpful in meeting business and process requirements.

What do you dislike most about this product?

I don't like how Microsoft Dynamics 365 contains outdated templates because it reduces the software's ability to compete. Additionally, purchasing a genuine Dynamics 365 version is rather expensive. To ensure that all types of businesses enjoy such executions, I would prefer that they provide it at a fair price.

What recommendations would you give to someone considering this product?

It is a useful tool for managing skilled staff and has useful features. It has excellent skills for planning the job and allocating it to the right competent individual. It keeps track of all the worker's details, including skills and hardware tools that are accessible. Workers can arrive on time thanks to the device's GPS capability.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lisa F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use, but not always reliable

Likeliness to Recommend

7 /10

What differentiates Microsoft Dynamics 365 HR from other similar products?

I have only used D365 for CRM tracking, so I don't have a comparison. To get to specific functions, you must go through several screens, which is not always intuitive, especially when first learning. The mobile app was unreliable and had issues with intuitive navigation.

What is your favorite aspect of this product?

I like the customization and that I could set my dashboard to have precisely what I needed and leave off things I did not.

What do you dislike most about this product?

Moving from one screen to another, and sometimes to another, to find something that should be more front and center.

What recommendations would you give to someone considering this product?

Have your end users test it to ensure it works for them, especially if they are in the field. The CRM process often needs to be quick, and if it takes more than 5 minutes to enter information, that is generally too long.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service