Microsoft Corporation

Microsoft Azure Backup

Composite Score

8.9 /10

CX Score

9.2 /10

213 Reviews Write a Review

Claim Software

What is Microsoft Azure Backup?

Protect your data with a cloud-based backup as a service Keep your data in Azure and on-premises safe. Backup supports VMware and Hyper-V virtual machines running on Linux and Windows, as well as physical Windows Servers.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Azure Backup won the following awards in the Backup and Availability category

Filter By

Strategy and Innovation
Product Impact

2022

2021 Emotional Footprint Champion

2021

2020 Emotional Footprint Champion

2020

Microsoft Azure Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Azure Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

4
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

undefined

{y}

{name}

Emotional Footprint Overview

Product Experience:: 94%
Negotiation and Contract:: 90%
Conflict Resolution:: 92%
Strategy & Innovation:: 93%
Service Experience:: 94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Azure Backup?

3% Negative

6% Neutral

91% Positive

Pros

Saves Time
Helps Innovate
Continually Improving Product
Enables Productivity

Feature Ratings

Average 84

AI tech support

100

AI enhanced predictive backup

100

FOUR EYES principle

100

Recovery Automation

100

Integration with Other Security Software

100

Backup Automation

Analytics

Backup of Cloud Based Data

Virtual Machine Backup

Deduplication Implementation

Integration With Storage Arrays

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of IT Administration

Vendor Support

Business Value Created

Ease of Data Integration

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Microsoft Azure Backup Reviews

Kent S.

Role: Industry Specific Role
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2020

Easy to use but too many updates required

Likeliness to Recommend

7 /10

What differentiates Microsoft Azure Backup from other similar products?

Not sure as I don't have much other experience

What is your favorite aspect of this product?

It is coming from a big company that will back it up.

What do you dislike most about this product?

The cost and updates required.

What recommendations would you give to someone considering this product?

It works well and support is good.

Pros

Reliable
Enables Productivity
Trustworthy
Effective Service

Matt H.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2020

This has been one of the best products we've added

Likeliness to Recommend

9 /10

What differentiates Microsoft Azure Backup from other similar products?

Best customer service around!

What is your favorite aspect of this product?

Customer service and reliability.

What do you dislike most about this product?

Nothing at all.

What recommendations would you give to someone considering this product?

Use this product with ease and confidence!

Pros

Unique Features
Efficient Service
Caring
Fair

Rick P.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2020

Well worth the money!

Likeliness to Recommend

10 /10

What differentiates Microsoft Azure Backup from other similar products?

Excellent customer service.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Nothing that I can think of.

What recommendations would you give to someone considering this product?

Get it. Worth the price.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Microsoft Azure Backup

What is Microsoft Azure Backup?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Emotional Footprint Champion

2020 Emotional Footprint Champion

Microsoft Azure Backup Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Microsoft Azure Backup?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

AI tech support Technical professionals can access a generative Ai chatbot when querying the knowledge base

AI enhanced predictive backup Use AI to suggest weaknesses or inefficiencies in backup policies

FOUR EYES principle Require 2 administrators to approve changes

Recovery Automation Orchestrate faster recover of the right pieces to bring them up in the right order and built automated recovery plans

Integration with Other Security Software Service will integrate with existing security systems, such as firewalls, SOAR, SIEM, endpoint security, or other security components.

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Analytics Built-in real-time and historical reporting and analytics on SLAs, performance, and resource consumption, as well as predictive capabilities to plan & optimize.

Backup of Cloud Based Data In addition to targeting backups to the cloud, the solution also has the capability to back up primary data and services already in the cloud.

Virtual Machine Backup Automatically discovers and protects VMs as they come online, move, and change. Production VMs are replicated to a secondary data store.

Deduplication Implementation Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Integration With Storage Arrays Integrates with APIs from major storage vendors (NetApp, HP, Dell EMC) to leverage capabilities in these arrays such as data snapshots and replication.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Microsoft Azure Backup Reviews

Kent S.

Easy to use but too many updates required

Likeliness to Recommend

Pros

Matt H.

This has been one of the best products we've added

Likeliness to Recommend

Pros

Rick P.

Well worth the money!

Likeliness to Recommend

Pros

Most Popular Microsoft Azure Backup Comparisons

Acronis Cyber Protect Cloud

Veeam Data Platform

Arcserve Backup

Zerto Platform

Arctera Backup Exec

Rubrik Cloud Data Management

1
Since last award

1
Since last award

4
Since last award

Feature Ratings

AI tech support

AI enhanced predictive backup

FOUR EYES principle

Recovery Automation

Integration with Other Security Software

Backup Automation

Analytics

Backup of Cloud Based Data

Virtual Machine Backup

Deduplication Implementation

Integration With Storage Arrays

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Vendor Support

Business Value Created

Ease of Data Integration

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization