Melissa Inc

Melissa Data Quality Suite

Composite Score

8.1 /10

CX Score

8.1 /10

61 Reviews Write a Review

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What is Melissa Data Quality Suite?

Melissa Data Quality Suite leverages 35+ years of deep domain expertise in address management, data quality and identity verification to ensure your data is clean, accurate and fit for purpose. Easily validate, parse, standardize, match, and enrich customer data with global address verification, email validation, phone verification and name verification. With flexible on-premise and Cloud/SaaS deployment models, the Data Quality Suite is customizable to every environment and will empower your organization to unlock the full potential of your data.

Company Details

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Awards & Recognition

Melissa Data Quality Suite won the following awards in the Data Quality category

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2024 Data Quadrant Gold Medalist

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Melissa Data Quality Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Melissa Data Quality Suite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

89 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Melissa Data Quality Suite?

6% Negative

4% Neutral

90% Positive

Pros

Enables Productivity
Respectful
Performance Enhancing
Reliable

Feature Ratings

Average 83

Dashboard

Data Profiling

Data Cleansing

Reporting Components

Data Integrity

Data Matching

Data Enrichment

Usability

Record Management

Data Source Connectivity

Record Deduplication

Vendor Capability Ratings

Average 81

Ease of IT Administration

Ease of Data Integration

Business Value Created

Quality of Features

Usability and Intuitiveness

Breadth of Features

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Melissa Data Quality Suite Reviews

Ravi S.

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

User friendly, great support team!!

Likeliness to Recommend

9 /10

What differentiates Melissa Data Quality Suite from other similar products?

UI is very intuitive.

What is your favorite aspect of this product?

Address verification UI, its easy for call center agents to check any address

What do you dislike most about this product?

sometime integration with Melissa API doesn't work so we didn't get address verified

What recommendations would you give to someone considering this product?

Its great product!!

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Jeremy R.

Role: Operations
Industry: Not for Profit
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Oct 2021

Great product, works well.

Likeliness to Recommend

8 /10

What differentiates Melissa Data Quality Suite from other similar products?

Not tried any others

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Website could be less cluttered

What recommendations would you give to someone considering this product?

Go for it!

Pros

Trustworthy
Caring
Saves Time
Respectful

Chris L.

Role: Sales Marketing
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

The best and data quality solution I have used

Likeliness to Recommend

10 /10

What differentiates Melissa Data Quality Suite from other similar products?

The quality of data cleansing, updating and standardization are amazing. While there are more robust solutions available for a significant price premium, the ability to use the suite on-demand with minimal or nor IT involvement required cannot be matched. The additional features, like deduplication and data enhancement, have made Melissa my platform of choice for over 10 years.

What is your favorite aspect of this product?

Interactive address correction is the killer feature for us. We can get very close to perfect results using this approach.

What do you dislike most about this product?

Nothing. When we expanded into other countries, we were delighted that Melissa had solutions for these markets as well.

What recommendations would you give to someone considering this product?

You need to try the product. Having worked with address files and data cleansing for over 25 years, I have not found a service like Melissa that delivers faster results with extremely high quality and ease of use for a very reasonable price.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Melissa Data Quality Suite

What is Melissa Data Quality Suite?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Melissa Data Quality Suite Ratings

89 Likeliness to Recommend

89 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Melissa Data Quality Suite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Data Profiling Includes statistical analysis of data values to evaluate the frequency, distribution and completeness of data.

Data Cleansing Includes data auditing, workflow specification, post-processing, and controlling. such as address standardization and the correction of known invalid values.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Data Integrity Includes data accuracy, data maintenance, and data verification and validation.

Data Matching Includes fuzzy matching, data comparison, and data merging.

Data Enrichment Includes the enhancement of the value of internally held data by appending related attributes from external sources .

Usability Includes business-oriented interface made available to business and technical users in a manner relevant to their role.

Record Management Includes ability for Data stewards to monitoring data quality, taking action to determine the root cause of flagged issues and recommending remediation actions.

Data Source Connectivity Includes abiity to connect to a wide selection of data source types and systems.

Record Deduplication Identity resolution is the process of linking various records and is the main engine for record deduplication, which can enable some aspects of data cleansing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Melissa Data Quality Suite Reviews

Ravi S.

User friendly, great support team!!

Likeliness to Recommend

Pros

Jeremy R.

Great product, works well.

Likeliness to Recommend

Pros

Chris L.

The best and data quality solution I have used

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Dashboard

Data Profiling

Data Cleansing

Reporting Components

Data Integrity

Data Matching

Data Enrichment

Usability

Record Management

Data Source Connectivity

Record Deduplication

Vendor Capability Ratings

Ease of IT Administration

Ease of Data Integration

Business Value Created

Quality of Features

Usability and Intuitiveness

Breadth of Features

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training