MEDITECH

MEDITECH Expanse

Composite Score

5.9 /10

CX Score

6.0 /10

57 Reviews Write a Review

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What is MEDITECH Expanse?

MEDITECH Expanse is built by physicians, for physicians—with your needs at the forefront. Reclaim your productivity and transform the care you deliver across all settings, with clinically sophisticated tools and an innovative design that you’ll actually enjoy using.

Company Details

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MEDITECH Expanse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MEDITECH Expanse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

66 Likeliness to Recommend

83 Plan to Renew

61 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+56 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MEDITECH Expanse?

27% Negative

4% Neutral

69% Positive

Pros

Security Protects
Client Friendly Policies
Acts with Integrity
Altruistic

Cons

Under Delivered
Less Inspiring
Commodity Features

Feature Ratings

Average 63

Healthcare Reporting and Analytics

Lab Integration

Medical Charting

Patient Portal

E-Prescribing

Customer and Relationship Management

Billing

Evaluation and Management Coding

Clinical Flow

Appointment Management

Cloud Hosting

Vendor Capability Ratings

Average 65

Business Value Created

Ease of Implementation

Availability and Quality of Training

Breadth of Features

Vendor Support

Quality of Features

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration

Also Featured in...

Electronic Medical Records - Inpatient

Score 5.9

View MEDITECH Expanse in this category (opens in a new tab)

MEDITECH Expanse Reviews

Chelle J.

Role: Student Academic
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2020

Fairly easy to use but be prepared to click

Likeliness to Recommend

5 /10

What differentiates MEDITECH Expanse from other similar products?

Meditech is more user friendly than Cerner, but significantly less intuitive than Epic or Athena. For a simple system, it is adequate for a small rural hospital's needs.

What is your favorite aspect of this product?

Meditech somewhat adequately meets the needs of a small rural hospital

What do you dislike most about this product?

It is not intuitive, it is burdensome with the number of clicks needed to find appropriate information and complete a note. There are a number of items that "don't flow through" to subsequent charting. Meaningful use (or whatever the catchphrase is currently) adds a significant burden to providers and nurse's with the additional info needed to pull appropriate information by IT. When a problem is brought to IT's attention, we are perpetually told that "a ticket has been submitted," but it takes an exorbitant amount of time to receive no resolution to the problem. Fixes are not created to benefit the clinician. More upgrades to the system are available, but our IT department doesn't want to complete these steps.

What recommendations would you give to someone considering this product?

Look into Epic if you are able to afford it.

Pros

Security Protects
Respectful

Cons

Less Effective Service
Wastes Time
Slower Product Innovation

Role: Operations
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Mar 2020

Easy to implement patient information, and works w

Likeliness to Recommend

8 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

MEDITECH Expanse

What is MEDITECH Expanse?

Company Details

Need Assistance?

MEDITECH Expanse Ratings

66 Likeliness to Recommend

83 Plan to Renew

61 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+56 Net Emotional Footprint

How much do users love MEDITECH Expanse?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Healthcare Reporting and Analytics Organizes data into summaries to monitor and assess specific departments. Explores meaningful insights that can be used to understand and improve performance.

Lab Integration Ability to provide access to research on lab results, electronic monitoring and analysis of lab results, and alignment between charting notes and laboratories.

Medical Charting Ability for physicians and nurses to maintain patient charts related to vital signs, prescribed medications, patient demographic, patient histories, etc.

Patient Portal Portal that provides access to physician visit history, lab results, medications, scheduling and online payments.

E-Prescribing Ability to send prescriptions electronically, automate notifications to pharmacies and patients, and track patients' medication history.

Customer and Relationship Management Manages Insurance interactions with current and potential consumers and creates data analysis of consumers' history with a company to improve consumer relations

Billing Includes invoice management, time capture, and expense tracking.

Evaluation and Management Coding A process that supports medical billing in the United States and is used to obtain reimbursement from Medicare and Medicated programs.

Clinical Flow Tools that monitor and track a series of tasks related to diagnosis, treatment and patient care.

Appointment Management Includes appointment reminders, requests, and scheduling.

Cloud Hosting Cloud hosting uses computing resources from a host. It is an Infrastructure as a Service (IaaS) delivery model that provides a suite of remote/virtual services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Electronic Medical Records - Inpatient

MEDITECH Expanse Reviews

Chelle J.

Fairly easy to use but be prepared to click

Likeliness to Recommend

Pros

Cons

Easy to implement patient information, and works w

Likeliness to Recommend

Pros

Feature Ratings

Healthcare Reporting and Analytics

Lab Integration

Medical Charting

Patient Portal

E-Prescribing

Customer and Relationship Management

Billing

Evaluation and Management Coding

Clinical Flow

Appointment Management

Cloud Hosting

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Availability and Quality of Training

Breadth of Features

Vendor Support

Quality of Features

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration