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Maximizer CRM Logo
Maximizer

Maximizer CRM

Composite Score
6.6 /10
CX Score
6.8 /10
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Category
Maximizer CRM
6.6 /10

What is Maximizer CRM?

How well do you know your customers? Imagine having a single place to track and share everything you know about each one; from their history and interests, to all your communications, documents and more. MaximizerCRM gives you the tools to drive satisfaction, loyalty and customer champions.

Company Details

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Awards & Recognition

Maximizer CRM won the following awards in the Customer Relationship Management - Midmarket category

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Maximizer CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Maximizer CRM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

74 Likeliness to Recommend

91 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
77%
Negotiation and Contract:
63%
Conflict Resolution:
84%
Strategy & Innovation:
53%
Service Experience:
72%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Maximizer CRM?

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15% Negative
5% Neutral
80% Positive

Pros

  • Acts with Integrity
  • Respectful
  • Transparent
  • Fair

Cons

  • Charges for Enhancements
  • Under Delivered
  • Leverages Incumbent Status

Feature Ratings

Average 73

Sales Management

80

Collaboration

75

Customer Service Management

75

Account and Contact Management

75

Activity and Workflow Management

75

Lead Management

74

Analytics and Reporting

72

Marketing Management

69

Telephony and Call Center Management

66

Quote Contract and Proposal

66

Mobile

63

Vendor Capability Ratings

Average 71

Ease of Implementation

78

Vendor Support

75

Quality of Features

74

Ease of IT Administration

72

Ease of Customization

71

Breadth of Features

71

Usability and Intuitiveness

71

Business Value Created

70

Availability and Quality of Training

68

Ease of Data Integration

66

Product Strategy and Rate of Improvement

66

Maximizer CRM Reviews

Charles Z.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Best customer employee bonding software

Likeliness to Recommend

9 /10

What differentiates Maximizer CRM from other similar products?

I have not worked with similar products in our organization.

What is your favorite aspect of this product?

I like the capability of this platform to ensure that our customers are always served at the right time. Orders from customers are attended and delivered within their stipulated time. The performance in customer data management and increased sales has been awesome.

What do you dislike most about this product?

I have not observed poor performance from the time we deployed this platform.

What recommendations would you give to someone considering this product?

I highly recommend this platform in any company for better customer relations and improved customer service delivery.

Pros

  • Continually Improving Product
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Darina H.

  • Role: Finance
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Simple and elegant software

Likeliness to Recommend

8 /10

What differentiates Maximizer CRM from other similar products?

The CRM process is a very painful period for most businesses. Because we are talking about a transitional stage in which the business habits of the employees will be reshaped according to the goal of creating a corporate memory. The CRM software, which will be at the core of this process, should be the simplest and easiest to use solution possible. Maximizer CRM has a structure that you can deploy very quickly and is extremely easy to use.

What is your favorite aspect of this product?

When you purchase Maximizer CRM, you have the opportunity to access the system in both Windows, web and mobile interfaces. With Maximizer CRM, you can access the customer information you need at the office, at home or on the go. Whenever and wherever you are. The key to success in today's competitive world is to respond quickly, realistically and specifically to the customer's demands. With Maximizer CRM, you have all access methods and enable your organization to capture this key. You can carry out sales, marketing or customer services from the Windows interface, with Web access or with a remote office connection. You can reduce unnecessary

What do you dislike most about this product?

You can login from any computer with a secure standard web browser. Maximizer Web interface offers great functionality with user-friendly screens like the Windows interface. Mac and Linux users share the power of the Maximizer CRM with the Mozilla Firefox browser. Mobile CRM allows you to access all data with BlackBerry, iPhone, Windows Mobile or other smartphones and mobile devices.

What recommendations would you give to someone considering this product?

Maximizer CRM helps companies optimize their revenue, customer satisfaction and routine work done every day. Maximizer is a leading provider of simple and accessible customer relationship management (CRM) solution for small and medium businesses. The company, which has been in a leading position in the CRM industry for more than 20 years; provides organizations with the opportunity to access customer information via mobile devices, online or from desktop computers.

Pros

  • Helps Innovate
  • Inspires Innovation
  • Caring
  • Altruistic

Cons

  • Security Frustrates
  • Less Productive
  • Wastes Time

FARHAAN S.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

"Maximizer the All in 1 CRM".

Likeliness to Recommend

10 /10

What differentiates Maximizer CRM from other similar products?

In Maximizer we Can manage the Sales Team, Create Sales Plan, Assign targets. Our Organisation was Using the traditional method So we have shifted to Maximizer.

What is your favorite aspect of this product?

1) It easily gets Integrated wigh Microsoft products i.e Outlook, MS Excel. 2) Sales team performance can be tracked easily. prospects and Customer Can be easily identified and Categorized by region, Time Zone 3) Maximizer is All in One Software, it Covers everything from Campaign Management to Email Marketing

What do you dislike most about this product?

Pricing is much as Compared to Salesforce or Other CRM. High Speed Data Required. Integration needs to be smooth

What recommendations would you give to someone considering this product?

Well One should go with Maximizer as its really good and available at much lesser price.

Pros

  • Continually Improving Product
  • Acts with Integrity
  • Includes Product Enhancements
  • Security Protects

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