Matrix42 IT Asset Management Logo
Matrix42 IT Asset Management Logo
Matrix42

Matrix42 IT Asset Management

Composite Score
6.5 /10
CX Score
7.0 /10
Category
Matrix42 IT Asset Management
6.5 /10

What is Matrix42 IT Asset Management?

Get real-time updates of your IT infrastructure and automate your configuration management database. Giving you all the information you need to stay compliant and reduce costs.

Company Details


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Matrix42 IT Asset Management Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
63%
Conflict Resolution:
71%
Strategy & Innovation:
86%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Matrix42 IT Asset Management?

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0% Negative
4% Neutral
96% Positive

Pros

  • Efficient Service
  • Reliable
  • Trustworthy
  • Effective Service

Cons

  • Under Delivered

Feature Ratings

Average 78

Analytics and Reporting

82

Advanced License Management

80

Financial Analysis

80

Decentralized Management

80

Software Usage Metering

79

Software Recognition Library

79

End to End Lifecycle Management

78

Cloud License Management

77

Integrated Discovery

77

Data Import Export and Aggregation

77

Vendor Capability Ratings

Average 70

Business Value Created

79

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

77

Ease of Data Integration

75

Quality of Features

75

Vendor Support

75

Ease of IT Administration

73

Usability and Intuitiveness

71

Breadth of Features

70

Ease of Customization

64

Ease of Implementation

63

Matrix42 IT Asset Management Reviews

Aleksandra A.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

fantastic product

Likeliness to Recommend

6 /10

What differentiates Matrix42 IT Asset Management from other similar products?

strong integration capabilities with other IT systems and tools. It can integrate with various enterprise systems such as IT service management (ITSM) platforms, identity providers, asset management systems, and security solutions

What is your favorite aspect of this product?

Matrix42 Digital Workspace Management emphasizes automation and optimization to enhance productivity and efficiency. It enables organizations to automate routine tasks, such as software deployments, updates, and patch management, reducing manual effort and minimizing errors. The platform also provides optimization features to improve resource allocation, streamline workflows, and ensure optimal performance of digital workspaces.

What do you dislike most about this product?

Nothing at all- satisfying

What recommendations would you give to someone considering this product?

Involve key stakeholders from IT, HR, security, and other relevant departments in the decision-making process

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jude O.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Matrix42 is a great automation software.

Likeliness to Recommend

9 /10

What differentiates Matrix42 IT Asset Management from other similar products?

Automation is key

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Time is takes to complete

What recommendations would you give to someone considering this product?

Go for it.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Helps Innovate

Rajesh K.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Fantastic tool to have

Likeliness to Recommend

10 /10

What differentiates Matrix42 IT Asset Management from other similar products?

Reports, features and cost

What is your favorite aspect of this product?

Cost and security

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Easy to use and implement

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Saves Time