MarketMuse Logo
MarketMuse Logo
MarketMuse Inc

MarketMuse

Composite Score
7.7 /10
CX Score
7.2 /10
Category
MarketMuse
7.7 /10

What is MarketMuse?

MarketMuse provides a fast and efficient Search Engine Optimization platform that analyzes your entire website to give you personalized, objective insights so you can confidently plan better and faster.

Company Details


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Awards & Recognition

MarketMuse won the following awards in the Search Engine Optimization category

MarketMuse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MarketMuse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

89 Plan to Renew

1
Since last award

74 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MarketMuse?

5% Negative
9% Neutral
86% Positive

Pros

  • Respectful
  • Efficient Service
  • Altruistic
  • Acts with Integrity

Cons

  • Vendor's Interest First
  • Under Delivered

Feature Ratings

Average 82

Competition Analysis

89

Content Optimization

87

On-Page Tracker/Optimization

80

Auditing

80

Analytics and Reporting

79

Alerts

77

Holistic Visibility Tracking

77

Keyword Research

75

Rank Tracking

70

Backlink Tools

69

Local SEO

68

Vendor Capability Ratings

Average 80

Vendor Support

85

Ease of Implementation

85

Ease of IT Administration

83

Business Value Created

81

Quality of Features

80

Ease of Customization

80

Ease of Data Integration

79

Availability and Quality of Training

79

Breadth of Features

79

Usability and Intuitiveness

77

Product Strategy and Rate of Improvement

73

MarketMuse Reviews

Alina B.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to Use, but Needs Some Tweaks

Likeliness to Recommend

10 /10

What differentiates MarketMuse from other similar products?

It is very easy to use with very little instruction.

What is your favorite aspect of this product?

I love that it compares your keyword usage to others and gives you a target.

What do you dislike most about this product?

It doesn't count keywords that are plural.

What recommendations would you give to someone considering this product?

Use it mostly for keyword suggestions and auditing.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Victoria H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Brilliant for optimising content, but expensive!

Likeliness to Recommend

8 /10

What differentiates MarketMuse from other similar products?

It has a very user-friendly interface and effective training and support.

What is your favorite aspect of this product?

It's easy to examine your existing published content as well as create new content within the application that is optimised for your particular keyword or phrase. Being able to see the top pages currently ranking for a term allows you to get an idea of what is performing best and you can use that to improve your piece of content.

What do you dislike most about this product?

The paid plans are very expensive. This is the only reason I don't use MarketMuse daily anymore.

What recommendations would you give to someone considering this product?

Make the most of the training videos they share as well as keep in contact with your assigned product manager regularly as they have lots of extra tips and tricks to help you get the most out of their tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor's Interest First
  • Under Delivered

Brody M.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Incredibly detailed SEO Optimization tool!

Likeliness to Recommend

10 /10

What differentiates MarketMuse from other similar products?

Ease of use

What is your favorite aspect of this product?

The easy learning curve and rich customization features

What do you dislike most about this product?

Limited features for free users

What recommendations would you give to someone considering this product?

Incredibly rich SEO optimization tool with a wide variety of features

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

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