Mapbox Logo
Mapbox Logo
Mapbox

Mapbox

Composite Score
8.0 /10
CX Score
7.9 /10
Category
Mapbox
8.0 /10

What is Mapbox?

Mapbox is the location platform for developers, providing a complete suite of mapping and location services including global map data, real-time traffic, geocoding and address search, and routing and directions for navigation. Build with Mapbox APIs and SDKs across platforms, from web to mobile to embedded systems. Highly performant, customizable, and scalable, Mapbox services are trusted by companies across industries spanning logistics, business intelligence, consumer apps and beyond.

Company Details


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Awards & Recognition

Mapbox won the following awards in the Geographic Information Systems category

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Mapbox Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mapbox.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mapbox?

3% Negative
12% Neutral
85% Positive

Pros

  • Enables Productivity
  • Fair
  • Reliable
  • Unique Features

Feature Ratings

Average 77

High Quality Maps

83

Map Customization

81

Geospatial Technology

80

Mobile

78

Data Visualization GIS

77

Geo Coding

77

Map Manipulation

77

Spatial Analysis

75

3D Visuals

73

Imaging and Production

73

Data Integration GIS

71

Vendor Capability Ratings

Average 76

Business Value Created

83

Quality of Features

80

Breadth of Features

79

Ease of Customization

77

Ease of Data Integration

76

Usability and Intuitiveness

76

Ease of IT Administration

76

Ease of Implementation

75

Vendor Support

75

Product Strategy and Rate of Improvement

73

Availability and Quality of Training

72

Mapbox Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Feb 2023

some spots don't exist

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Caring
  • Respectful
  • Client Friendly Policies

abie a.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jun 2022

amazing product

Likeliness to Recommend

9 /10

What differentiates Mapbox from other similar products?

mapbox is free and an amazing logiciel

What is your favorite aspect of this product?

What I like most about this tool is that it is in the cloud. You do not have to go through difficult installation processes like with similar products.

What do you dislike most about this product?

Mapbox can be rather complex to use for someone just starting out. There is a rather steep learning curve. The software is so powerful and complex that it can make things hard.

What recommendations would you give to someone considering this product?

no comments ELSE I WOULD RECOMMEND MAPBOX FOR ITS EFFICIENCY

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jash G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

EASY TO USE MAP SERVICES

Likeliness to Recommend

8 /10

What differentiates Mapbox from other similar products?

Like the pricing of map box plans are very cheaper, this thing differentiates from the other products.

What is your favorite aspect of this product?

My favorite aspect is: 1. Easy to set up in any platform. 2. It provides the custom map 3. It provides the accurate information on different locations.

What do you dislike most about this product?

My dislike for this product is their API documentation, means the documentation examples are insufficient for understanding the concept.

What recommendations would you give to someone considering this product?

Recommendations are like, 1. Provide the Good & proper documentation of API. 2. Try to make system simple because it is very complex for the small projects.

Pros

  • Reliable
  • Caring
  • Saves Time
  • Fair