Mapbox Logo
Mapbox Logo
Mapbox

Mapbox

Composite Score
8.0 /10
CX Score
7.9 /10
Category
Mapbox
8.0 /10

What is Mapbox?

Mapbox is the location platform for developers, providing a complete suite of mapping and location services including global map data, real-time traffic, geocoding and address search, and routing and directions for navigation. Build with Mapbox APIs and SDKs across platforms, from web to mobile to embedded systems. Highly performant, customizable, and scalable, Mapbox services are trusted by companies across industries spanning logistics, business intelligence, consumer apps and beyond.

Company Details


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Awards & Recognition

Mapbox won the following awards in the Geographic Information Systems category

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Mapbox Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mapbox.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mapbox?

3% Negative
12% Neutral
85% Positive

Pros

  • Enables Productivity
  • Fair
  • Reliable
  • Unique Features

Feature Ratings

Average 77

High Quality Maps

83

Map Customization

81

Geospatial Technology

80

Mobile

78

Data Visualization GIS

77

Geo Coding

77

Map Manipulation

77

Spatial Analysis

75

3D Visuals

73

Imaging and Production

73

Data Integration GIS

71

Vendor Capability Ratings

Average 76

Business Value Created

83

Quality of Features

80

Breadth of Features

79

Ease of Customization

77

Ease of Data Integration

76

Usability and Intuitiveness

76

Ease of IT Administration

76

Ease of Implementation

75

Vendor Support

75

Product Strategy and Rate of Improvement

73

Availability and Quality of Training

72

Mapbox Reviews

Krishna P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Mapbox powerful mapping solution

Likeliness to Recommend

8 /10

What differentiates Mapbox from other similar products?

a high degree of customizability and flexibility, as well as fast rendering and real-time updates of maps and geospatial data, and ease of use, makes it a great choice.

What is your favorite aspect of this product?

Accurate and detailed maps: Mapbox provides access to accurate and detailed maps that can be used to navigate and explore different locations. The maps are frequently updated, ensuring that users have access to the latest information, Mapbox can be integrated with other services with a seamless experience across different platforms.

What do you dislike most about this product?

1. Pricing - The costs can add up quickly, particularly if the application is being used heavily or requires frequent updates to the maps or location data. 2. Limited offline capabilities

What recommendations would you give to someone considering this product?

Overall, Mapbox is a powerful and versatile platform that provides a wide range of features and capabilities. However, it may not be the best choice for every application, particularly if cost, technical complexity, or offline functionality is a significant concern.

Pros

  • Saves Time
  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2023

Easy to use with a fantastic feature set!

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy
  • Role: Information Technology
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Feb 2023

Fantastic product, easy to use, unique features

Likeliness to Recommend

7 /10

Pros

  • Transparent
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Inhibits Innovation
  • Less Caring
  • Vendor's Interest First