ManageEngine Endpoint Central Logo
ManageEngine Endpoint Central Logo
ManageEngine

ManageEngine Endpoint Central

Composite Score
7.7 /10
CX Score
7.8 /10
Category
ManageEngine Endpoint Central
7.7 /10

What is ManageEngine Endpoint Central?

Endpoint Central (formerly Desktop Central) is a unified endpoint management and security solution that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location. It's a modern take on desktop management that can be scaled as per organizational needs.

Company Details


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Awards & Recognition

ManageEngine Endpoint Central won the following awards in the IT Asset Management - Midmarket category

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ManageEngine Endpoint Central Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ManageEngine Endpoint Central.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
83%
Negotiation and Contract:
77%
Conflict Resolution:
74%
Strategy & Innovation:
81%
Service Experience:
83%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ManageEngine Endpoint Central?

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2% Negative
7% Neutral
91% Positive

Pros

  • Respectful
  • Transparent
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 78

Software Recognition Library

82

End to End Lifecycle Management

79

Financial Analysis

79

Decentralized Management

79

Data Import Export and Aggregation

79

Advanced License Management

78

Integrated Discovery

78

Cloud License Management

76

Analytics and Reporting

76

Software Usage Metering

75

Vendor Capability Ratings

Average 77

Ease of IT Administration

85

Ease of Implementation

80

Breadth of Features

80

Business Value Created

79

Quality of Features

79

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

75

Ease of Data Integration

74

Ease of Customization

74

Availability and Quality of Training

73

Vendor Support

72

ManageEngine Endpoint Central Reviews

Kadircan A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use, but a bit pricey !!

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Generous

Silvia D.

  • Role: Student Academic
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

Great product, poor support

Likeliness to Recommend

7 /10

What differentiates ManageEngine Endpoint Central from other similar products?

ManageEngine Desktop Central allows an IT Administrator to manage and interact remotely with the endpoints all over the infrastructure in a transparent way.

What is your favorite aspect of this product?

My favorite aspect is the possibility to extract data about the software used in the infrastructure and deploy a wide range of configurations from a centralized platform

What do you dislike most about this product?

The support for the product is very poor and the training material doesn't help much

What recommendations would you give to someone considering this product?

ManageEngine Desktop Central is a product with a huge potential. Simple in its base use but very powerful in the right hands.

Pros

  • Unique Features
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Vendor Friendly Policies
  • Less Fair

Alessandro D.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use and powerful, supoport not great

Likeliness to Recommend

8 /10

What differentiates ManageEngine Endpoint Central from other similar products?

Manage Engine Desktop Central is very versatile and offers great functionalities to manage the whole infrastructure

What is your favorite aspect of this product?

It's very intuitive, easy to use and to manage

What do you dislike most about this product?

The support is not great and the KB can be vague sometimes

What recommendations would you give to someone considering this product?

Manage Engine Desktop Central is a very user friendly product that allows an IT Admin to manage and interact with the whole infrastructure with ease, the agent is not heavy and can be deployed massively without any problem. The only downside is the support in this case and the training material that is not very detailed.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Less Effective Service
  • Less Efficient Service
  • Less Caring

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