ManageEngine Endpoint Central Logo
ManageEngine Endpoint Central Logo
ManageEngine

ManageEngine Endpoint Central

Composite Score
7.6 /10
CX Score
7.8 /10
Category
ManageEngine Endpoint Central
7.6 /10

What is ManageEngine Endpoint Central?

Endpoint Central (formerly Desktop Central) is a unified endpoint management and security solution that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location. It's a modern take on desktop management that can be scaled as per organizational needs.

Company Details


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Awards & Recognition

ManageEngine Endpoint Central won the following awards in the Unified Endpoint Management category

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ManageEngine Endpoint Central Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ManageEngine Endpoint Central.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ManageEngine Endpoint Central?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 83

Manage All Endpoints

88

Device Management and Security

85

Single Pane of Glass

84

Application Management

83

Location Services

82

Integration with ITSM and ITAM Tools

81

Content Management

79

Expense Management

76

Vendor Capability Ratings

Average 83

Ease of IT Administration

89

Breadth of Features

86

Business Value Created

85

Ease of Data Integration

85

Ease of Customization

83

Usability and Intuitiveness

83

Quality of Features

83

Ease of Implementation

83

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

77

Vendor Support

76

ManageEngine Endpoint Central Reviews

Silvia D.

  • Role: Student Academic
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

Great product, poor support

Likeliness to Recommend

7 /10

What differentiates ManageEngine Endpoint Central from other similar products?

ManageEngine Desktop Central allows an IT Administrator to manage and interact remotely with the endpoints all over the infrastructure in a transparent way.

What is your favorite aspect of this product?

My favorite aspect is the possibility to extract data about the software used in the infrastructure and deploy a wide range of configurations from a centralized platform

What do you dislike most about this product?

The support for the product is very poor and the training material doesn't help much

What recommendations would you give to someone considering this product?

ManageEngine Desktop Central is a product with a huge potential. Simple in its base use but very powerful in the right hands.

Pros

  • Unique Features
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Vendor Friendly Policies
  • Less Fair

Alessandro D.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use and powerful, supoport not great

Likeliness to Recommend

8 /10

What differentiates ManageEngine Endpoint Central from other similar products?

Manage Engine Desktop Central is very versatile and offers great functionalities to manage the whole infrastructure

What is your favorite aspect of this product?

It's very intuitive, easy to use and to manage

What do you dislike most about this product?

The support is not great and the KB can be vague sometimes

What recommendations would you give to someone considering this product?

Manage Engine Desktop Central is a very user friendly product that allows an IT Admin to manage and interact with the whole infrastructure with ease, the agent is not heavy and can be deployed massively without any problem. The only downside is the support in this case and the training material that is not very detailed.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Less Effective Service
  • Less Efficient Service
  • Less Caring

Nathan C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Great, inspiring product with lots of potential

Likeliness to Recommend

8 /10

What differentiates ManageEngine Endpoint Central from other similar products?

Personally i find this product really easy to implement test units as creating copy profiles is really easy

What is your favorite aspect of this product?

It links in really well with ServiceDesk Plus and other areas of ManageEngine's products which for us was fantastic.

What do you dislike most about this product?

The MDM permissions can get a little confusing - even more so if someone leaves the company as you can remove them from the DesktopCentral system but still allows you to access the MDM side. Developers are aware of this issue after I made them aware and looking to resolve and streamline

What recommendations would you give to someone considering this product?

Look into the tiers they offer and try get the best one suited for you - If you speak with the rep they are very good at adding and removing certain parts of the software to make sure its best for you both practically and cost wise.

Pros

  • Reliable
  • Respectful
  • Includes Product Enhancements
  • Performance Enhancing

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