What is Malbek CLM?
Take control of your entire contract management process from initial request to signature and beyond. Malbek Contrax is today’s most intuitive, AI fueled, end-user and admin-user friendly CLM solution. Make contract requests easy, including integrations with Salesforce, Dynamics, Netsuite, Coupa, HubSpot and more. Have your sales, legal, procurement, finance and all departments collaborate easily on contracts. Streamline review and approval as well as counterparty negotiations. Effectively manage contract obligations and renewals, so you never miss a milestone again.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMalbek CLM Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Malbek CLM.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
2
Since last award
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Malbek CLM?
Pros
- Trustworthy
- Efficient Service
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Searchable Repository
Clause Management
E-Signature
Contract Approval
Workflow
Obligation Management
OCR Support
Contract Authoring
Integration
Redlining
Reporting Analytics
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Malbek CLM Reviews
LaToya G.
- Role: Vendor Management
- Industry: Energy
- Involvement: Vendor Management and Renewal
Submitted Feb 2024
Excellent CLM!
Likeliness to Recommend
What differentiates Malbek CLM from other similar products?
Malbek is highly functioning and user friendly. It has tools to guide and assist with processes and workflows that are beneficial to users. The support received from the support team is always efficient and valuable. Everyone on the Malbek team is knowledgeable and friendly. They listen with respect and care and will go above and beyond to resolve any issues. The support team at Malbek is unlike any other CLM support I have experienced where they are somewhat cryptic and unavailable. Malbek goes the extra mile to create relationships that foster a supportive environment and partnership with their customers.
What is your favorite aspect of this product?
I enjoy the functionality of Malbek and the consistency of the workflows.
What do you dislike most about this product?
I wish Malbek had an easier search capability. As of now, when searching by Contract ID, it provides too many results that are not specific to that ID # but more to any numbers that are within the ID.
What recommendations would you give to someone considering this product?
Make sure you know your business needs and work closely with the Malbek team to build the product the way it will fit for your business. They will accommodate and work with their customers to ensure ultimate satisfaction as well as provide ongoing support.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ewa H.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2024
Trusted partner essential to Legal Operations
Likeliness to Recommend
What differentiates Malbek CLM from other similar products?
Every interaction is a 2 way conversation where I can trust I won't be pushed into a cookie cutter solution.
What is your favorite aspect of this product?
The product reflects that they are listening to what their customers want, not just churning out features to keep up with the competition. They sincerely want to provide an excellent product to their customers.
What do you dislike most about this product?
Would love to see a Slack integration, but that's no different from any other vendor
What recommendations would you give to someone considering this product?
It's rare to find a vendor who will work side by side with you and really listen to the issues that are important to your business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Stephanie C.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
Unique product, you don't need an IT Team to use
Likeliness to Recommend
What differentiates Malbek CLM from other similar products?
They teach you how to use the system to design your own database and CLM. Their backend system doesn't take hours of classes to learn how to design. A basic user with a clear plan and basic knowledge of the system with a few hours of reading some articles and interacting with the Malbek team,, can design a fully integrated and tailored CLM for their own business.
What is your favorite aspect of this product?
The ease of use and clean design. Once in the system it is very user friendly to be able to find what you need, use and identify clauses, create reports, and make choices on who and how to use your very own system for your business and contracts to grow.
What do you dislike most about this product?
There is a lot of reading when there is an issue. If you need to go back and find out what you missed, you sometimes have to go down a rabbit hole of articles and trainings to get their before a technology expert can help you.
What recommendations would you give to someone considering this product?
Make sure you know exactly what you want and how you want to use a CLM before purchasing. Map out all your workflows. Who will need to see contracts, who will need restricted access, etc. Have a clear plan in place before purchasing.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.
