Sinch

Mailjet

Composite Score

7.9 /10

CX Score

8.2 /10

26 Reviews Write a Review

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What is Mailjet?

MailJet's intuitive and collaborative tools let you focus on creating attractive, successful campaigns that engage your email list, while we take care of getting your emails to their inbox with our proven suite of deliverability tools. Mailjet gives you all the tools you need to own your email marketing strategy so you can wow new subscribers and retain your existing email subscribers. Plus, Mailjet has a native WordPress plugin to get you up and running quickly.

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Mailjet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mailjet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 97%
Negotiation and Contract:: 93%
Conflict Resolution:: 99%
Strategy & Innovation:: 93%
Service Experience:: 92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mailjet?

0% Negative

7% Neutral

93% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Client Friendly Policies

Feature Ratings

Average 87

Text Messaging

100

Segmentation

Campaign Management

Auto-Responders

Email Delivery

Sales Intelligence & Conversion Rates

Email Templates

SPAM Compliance

Basic Reporting and Analytics

Mobile Optimized

Contact Database

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Mailjet Reviews

Ae-Cha S.

Role: Industry Specific Role
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

A friendly and amazing software for Marketing.

Likeliness to Recommend

9 /10

What differentiates Mailjet from other similar products?

Mailjet is a very user-friendly tool for any type of campaigning like; email campaigns, or SMS campaigns. Email templates can be built effortlessly and, newsletters can be created. It has numerous features that have helped us in collaboration. Apart from marketing emails, transactional emails can also be sent via Mailjet. We love it.

What is your favorite aspect of this product?

Mailjet has left has in awe after it cooled down the heat of all the hassles about email marketing campaigns. It has an inherent range of options, features, and packages. It is the best tool to create, track, and automate email marketing campaigns and leads to astonishing results in terms of business flourishment.

What do you dislike most about this product?

It has restrictions on the segmentation element which is very critical in marketing campaigns. The list management feature is not very helpful which poses another hurdle in the smooth running of campaigns. The automation conditions are also a fundamental requirement that is not up to the level.

What recommendations would you give to someone considering this product?

If you are in search of a holistic solution that could address all your marketing campaigns’ needs, here you are! Mailjet deserves a try. With its user-friendly dashboard, it offers multiple beneficial features. Do check it out and I bet you won’t regret it.

Pros

Reliable
Caring
Client Friendly Policies
Altruistic

Laura E.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Great value for the price

Likeliness to Recommend

8 /10

What differentiates Mailjet from other similar products?

The cost of being able to send a significant number of emails per month is fantastic compared to other services.

What is your favorite aspect of this product?

The usability is very good. It's easy to navigate. The reporting is very detailed as well.

What do you dislike most about this product?

I would like more options in the templates.

What recommendations would you give to someone considering this product?

It's a great value with a lot of the same functionality of other products.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Karen L.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Mailjet, simple and easy to use!

Likeliness to Recommend

9 /10

What differentiates Mailjet from other similar products?

Mailjet Get Response is all in one online marketing platform that helps us to grow our business. They have unlimited email marketing which help to design and trigger action-based automated emails that help us to engage our clients and sell our products.

What is your favorite aspect of this product?

Mailjet has tools that make it easy to design and also they have professional templates that enable us to make our deliverability first class and best. They also help us to promote our business with Al-driven which is code-free website builder. It has powerful and simplified tools to send emails and create pages and also help us to automate our marketing.

What do you dislike most about this product?

Mailjet They does not have free plan to test their functionalities and features and before purchasing we cannot test it is perfect for our business or not. After sign up for premium plan there is not refund plan as they did not refund our payment if we fail to use their system or software.

What recommendations would you give to someone considering this product?

Mailjet has helped us to improve our delivery rates by improving our relations with the clients. This software helps us to customize everything which makes it highly recommended software. They have training guides and videos to help us get up and running quickly.

Pros

Continually Improving Product
Performance Enhancing
Inspires Innovation
Respectful

Mailjet

What is Mailjet?

Company Details

Book a Free Demo Today!

Mailjet Ratings

89 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Mailjet?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Text Messaging The capability to send messages by SMS in addition to email.

Segmentation The ability to segregate mailing list based on criteria. Example, demographics, location, target market, existing or new customers.

Campaign Management Email campaign management is a sequence of marketing efforts that contacts multiple recipients and are designed to reach out to subscribers at the best time.

Auto-Responders The ability to send an automated email to new contacts, interact when subscribers engage with previous emails, and auto-respond when they join a new list.

Email Delivery The ability to send email to large number of recipients at-scale.

Sales Intelligence & Conversion Rates The ability to track conversion rates and ROI from email campaigns.

Email Templates The ability to create and curate email templates based off of approved brand standards.

SPAM Compliance The ability to actively manage compliance with spam-related legislation, for example, providing opt-out capabilities.

Basic Reporting and Analytics The ability to measure metrics related to CRM/emails/campaigns.

Mobile Optimized The ability to create email content that is easy to read on multiple platforms including mobile devices.

Contact Database The ability for basic CRM capabilities - information about email subscribers, leads, and customers in a centralized location.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Mailjet Reviews

Ae-Cha S.

A friendly and amazing software for Marketing.

Likeliness to Recommend

Pros

Laura E.

Great value for the price

Likeliness to Recommend

Pros

Karen L.

Mailjet, simple and easy to use!

Likeliness to Recommend

Pros

Feature Ratings

Text Messaging

Segmentation

Campaign Management

Auto-Responders

Email Delivery

Sales Intelligence & Conversion Rates

Email Templates

SPAM Compliance

Basic Reporting and Analytics

Mobile Optimized

Contact Database

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration