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Mailjet Logo
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Mailjet

Composite Score
7.9 /10
CX Score
8.2 /10
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Mailjet
7.9 /10

What is Mailjet?

MailJet's intuitive and collaborative tools let you focus on creating attractive, successful campaigns that engage your email list, while we take care of getting your emails to their inbox with our proven suite of deliverability tools. Mailjet gives you all the tools you need to own your email marketing strategy so you can wow new subscribers and retain your existing email subscribers. Plus, Mailjet has a native WordPress plugin to get you up and running quickly.

Company Details

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Mailjet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mailjet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
93%
Conflict Resolution:
99%
Strategy & Innovation:
93%
Service Experience:
92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mailjet?

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0% Negative
7% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Client Friendly Policies

Feature Ratings

Average 87

Text Messaging

100

Segmentation

92

Campaign Management

91

Auto-Responders

90

Email Delivery

88

Sales Intelligence & Conversion Rates

87

Email Templates

86

SPAM Compliance

85

Basic Reporting and Analytics

85

Mobile Optimized

84

Contact Database

84

Vendor Capability Ratings

Average 85

Ease of Implementation

91

Quality of Features

88

Business Value Created

88

Product Strategy and Rate of Improvement

86

Breadth of Features

84

Ease of Customization

84

Usability and Intuitiveness

83

Vendor Support

83

Availability and Quality of Training

83

Ease of Data Integration

82

Ease of IT Administration

81

Mailjet Reviews

Lisa C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Mailjet- An Ultimate Marketing Solution

Likeliness to Recommend

9 /10

What differentiates Mailjet from other similar products?

Mailjet is a tool that is available at relatively low cost. Its affordability with such features is attractive for the users’. The dashboard is pretty intuitive and simple to manage. The templates that it offers are very nice. Already available data is useful along with efficient customer support.

What is your favorite aspect of this product?

Mailjet has an interface that is very easy to use. It is simple to comprehend by the user. It further offers free trial to the user that encourages the user to try this software and get familiar with the features. It consists of 5 languages in its interface that is convenient for users to understand. It offers a variety of template options as well.

What do you dislike most about this product?

This software offers the pricing plan that is little pricy in case a person misses any emails. This causes to add amount into the bill. The option of editor might lag at times which agitates the user while working. The transactional SMS features is difficult to understand. Documentation is not much impressive as well.

What recommendations would you give to someone considering this product?

Mailjet needs to work on its documentation feature. Need to improve the options and quality as well. The efficiency of editor needs to get better. More options should be added to the feature of segmentation that would enhance the users’ experience.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Emily B.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

"Excellent Email Management Software"

Likeliness to Recommend

8 /10

What differentiates Mailjet from other similar products?

Mailjet is easy to use and set up, but the price is a bit high compared to other programs.

What is your favorite aspect of this product?

The free edition of Mailjet teaches you how to plan, design, and execute a successful email marketing campaign with its many features. It's possible to track how often and what your consumers click thanks to the A/B testing you may do. With this data, you can make choices to enhance your template.

What do you dislike most about this product?

If you're going to be sending out a lot of emails throughout the course of a day, you should at least have a maximum of 200. I'm not saying that's terrible; I just think it should be a little higher. Campaigns may benefit from additional data and feedback if they are allowed to send 300 emails every day.

What recommendations would you give to someone considering this product?

Even if you're just going to send 200 emails every day, this is a good number to aim for. Even though it is acceptable to me, I believe it might be a little higher. Allowing campaigns to send 300 emails each day might provide more data and feedback for campaigns.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Saves Time

Helmut H.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"Cordial email promoting."

Likeliness to Recommend

9 /10

What differentiates Mailjet from other similar products?

Mailjet assisted us with identifying and tracking down our mailing framework. The best thing is that we can try out the default email formats and promote strategies within the free rendition. Furthermore, it is exceptionally simple to alter the message. You can, without much of a stretch, view your email layouts on cross-gadgets straightforwardly. Having a premium is something best since it gives additional power, like stomach muscle testing, and information sifting, to comfortably utilize the instrument more. Mailjet is quite possibly the best device on the market to make, track, and robotize email.

What is your favorite aspect of this product?

Mailjet assisted us with recognizing and tracking down our mailing framework. The best thing is that we can try out the default email formats and promote strategies within the free rendition. Furthermore, it is exceptionally simple to alter the message. You can, without much of a stretch, view your email layouts on cross-gadgets straightforwardly. It provides SMS elements and builds email templates and transactional emails as well with Mailjet.

What do you dislike most about this product?

I have found that occasionally I need to re-try steps while carrying out messages. For instance, when I add a connection, the text style organizing is lost and I need to choose the text style once more. Likewise, in some cases, the stage ends up being somewhat insane, showing spaces that I can't alter (this is tackled by saving, passing on the format, and getting back to alter it later. Both of these issues mean utilizing additional opportunities to prepare the missions.

What recommendations would you give to someone considering this product?

Mailjet is an exceptionally helpful device for executing email promoting techniques. I energetically suggest it since it has entirely reasonable costs. It has different period packages and it also provides a customer care service in which it solves the problems of its customers and provides information about its services. On account of our association, Mailjet has accomplished positive outcomes for individuals who have previously made no less than one buy.

Pros

  • Respectful
  • Generous Negotitation
  • Helps Innovate
  • Reliable