Sinch

Mailjet

Composite Score

7.9 /10

CX Score

8.2 /10

26 Reviews Write a Review

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What is Mailjet?

MailJet's intuitive and collaborative tools let you focus on creating attractive, successful campaigns that engage your email list, while we take care of getting your emails to their inbox with our proven suite of deliverability tools. Mailjet gives you all the tools you need to own your email marketing strategy so you can wow new subscribers and retain your existing email subscribers. Plus, Mailjet has a native WordPress plugin to get you up and running quickly.

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Mailjet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mailjet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 97%
Negotiation and Contract:: 93%
Conflict Resolution:: 99%
Strategy & Innovation:: 93%
Service Experience:: 92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mailjet?

0% Negative

7% Neutral

93% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Client Friendly Policies

Feature Ratings

Average 87

Text Messaging

100

Segmentation

Campaign Management

Auto-Responders

Email Delivery

Sales Intelligence & Conversion Rates

Email Templates

SPAM Compliance

Basic Reporting and Analytics

Mobile Optimized

Contact Database

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Mailjet Reviews

Maninder S.

Role: Operations
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Best email software

Likeliness to Recommend

10 /10

What differentiates Mailjet from other similar products?

The speed and delivery percentage is the best. It has great metrics dashboard as well.

What is your favorite aspect of this product?

Favorite aspect is that it has templates which makes the entire case of campaigns very easy.

What do you dislike most about this product?

Only dislike is that there is no unsubscribe notification of customers or ability to revoke.

What recommendations would you give to someone considering this product?

Strongly recommend this product for email campaigns to reach to mass audience. Must have little technical knowledge.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Shamita P.

Role: Sales Marketing
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Fantastic email marketing tool

Likeliness to Recommend

10 /10

What differentiates Mailjet from other similar products?

Mailjet allows multi user interface so more people can login from the team to work on the product and campaign.

What is your favorite aspect of this product?

Favorite aspect is that the dashboard is extremely sound with a lot of metrics and one can analyse all the costing results.

What do you dislike most about this product?

The only thing is that mailjet pricing is higher than competition and must be lowered.

What recommendations would you give to someone considering this product?

Must have and must recommend product for businesses that wish to make a marketing campaign without need of technical knowledge.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Gajendra S.

Role: Sales Marketing
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Tons of impressive auto-responders

Likeliness to Recommend

10 /10

What differentiates Mailjet from other similar products?

The system offers email templates to help get you through the process of email creation in a capable fashion. It also has very formidable and powerful contact management and integration.

What is your favorite aspect of this product?

Pricing is actually fairly reasonable, especially when compared to some of the other platforms you may come across. The drag-and-drop tools allow us to set up automated actions and events. This makes handling large campaigns even easier.

What do you dislike most about this product?

While they are still up and coming, and are working on new exciting features, account set up can be difficult and time-consuming. However, Mailjet is definitely a must-see because of the tools and ability they provide for their email marketing solutions.

What recommendations would you give to someone considering this product?

It has a very solid list management system, great automation, and reporting is very good as well. They have a very generous free plan that you can take advantage of while getting started.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mailjet

What is Mailjet?

Company Details

Book a Free Demo Today!

Mailjet Ratings

90 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Mailjet?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Text Messaging The capability to send messages by SMS in addition to email.

Segmentation The ability to segregate mailing list based on criteria. Example, demographics, location, target market, existing or new customers.

Campaign Management Email campaign management is a sequence of marketing efforts that contacts multiple recipients and are designed to reach out to subscribers at the best time.

Auto-Responders The ability to send an automated email to new contacts, interact when subscribers engage with previous emails, and auto-respond when they join a new list.

Email Delivery The ability to send email to large number of recipients at-scale.

Sales Intelligence & Conversion Rates The ability to track conversion rates and ROI from email campaigns.

Email Templates The ability to create and curate email templates based off of approved brand standards.

SPAM Compliance The ability to actively manage compliance with spam-related legislation, for example, providing opt-out capabilities.

Basic Reporting and Analytics The ability to measure metrics related to CRM/emails/campaigns.

Mobile Optimized The ability to create email content that is easy to read on multiple platforms including mobile devices.

Contact Database The ability for basic CRM capabilities - information about email subscribers, leads, and customers in a centralized location.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Mailjet Reviews

Maninder S.

Best email software

Likeliness to Recommend

Pros

Shamita P.

Fantastic email marketing tool

Likeliness to Recommend

Pros

Gajendra S.

Tons of impressive auto-responders

Likeliness to Recommend

Pros

Feature Ratings

Text Messaging

Segmentation

Campaign Management

Auto-Responders

Email Delivery

Sales Intelligence & Conversion Rates

Email Templates

SPAM Compliance

Basic Reporting and Analytics

Mobile Optimized

Contact Database

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration