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Mailjet Logo
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Mailjet

Composite Score
8.0 /10
CX Score
8.3 /10
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Mailjet
8.0 /10

What is Mailjet?

MailJet's intuitive and collaborative tools let you focus on creating attractive, successful campaigns that engage your email list, while we take care of getting your emails to their inbox with our proven suite of deliverability tools. Mailjet gives you all the tools you need to own your email marketing strategy so you can wow new subscribers and retain your existing email subscribers. Plus, Mailjet has a native WordPress plugin to get you up and running quickly.

Company Details

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Mailjet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mailjet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mailjet?

0% Negative
6% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Client Friendly Policies

Feature Ratings

Average 87

Sales Intelligence & Conversion Rates

100

Text Messaging

100

Segmentation

96

Auto-Responders

91

Campaign Management

90

Email Delivery

88

Surveys and Polling

88

SPAM Compliance

86

Basic Reporting and Analytics

85

Email Templates

84

Content Authoring

84

Vendor Capability Ratings

Average 85

Ease of Implementation

91

Quality of Features

88

Business Value Created

87

Product Strategy and Rate of Improvement

86

Breadth of Features

85

Ease of Customization

85

Usability and Intuitiveness

84

Availability and Quality of Training

83

Vendor Support

82

Ease of IT Administration

81

Ease of Data Integration

81

Mailjet Reviews

Karen L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Mailjet, simple and easy to use!

Likeliness to Recommend

9 /10

What differentiates Mailjet from other similar products?

Mailjet Get Response is all in one online marketing platform that helps us to grow our business. They have unlimited email marketing which help to design and trigger action-based automated emails that help us to engage our clients and sell our products.

What is your favorite aspect of this product?

Mailjet has tools that make it easy to design and also they have professional templates that enable us to make our deliverability first class and best. They also help us to promote our business with Al-driven which is code-free website builder. It has powerful and simplified tools to send emails and create pages and also help us to automate our marketing.

What do you dislike most about this product?

Mailjet They does not have free plan to test their functionalities and features and before purchasing we cannot test it is perfect for our business or not. After sign up for premium plan there is not refund plan as they did not refund our payment if we fail to use their system or software.

What recommendations would you give to someone considering this product?

Mailjet has helped us to improve our delivery rates by improving our relations with the clients. This software helps us to customize everything which makes it highly recommended software. They have training guides and videos to help us get up and running quickly.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Inspires Innovation
  • Respectful

Jessica J.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Mailjet -- Reasonable Marketing Tool

Likeliness to Recommend

9 /10

What differentiates Mailjet from other similar products?

Mailjet is a decent and straightforward platform for email marketing. Doesn't need broad preparation, as it is exceptionally natural to utilize.

What is your favorite aspect of this product?

The most awesome aspect of this instrument is that they are giving a free bundle where we can have a go at learning email marketing and even work when we have restricted client information. They give essential measurements so we know how our messages function. In addition, the paid plans are additionally reasonable than different instruments and give every one of the expected functionalities, for example, abdominal muscle testing and information channels. Should prescribe to attempt email marketing as an amateur.’

What do you dislike most about this product?

Mailjet's Mail editor could hang down and on the off chance that you don't save you could lose your work. Assuming that you send a protest there is no element for answering clients who didn't open the mail.

What recommendations would you give to someone considering this product?

Mailjet is appropriate for clients or businesses who are searching for a reasonable email marketing device. It upholds 80+ reconciliations, including Facebook and other web-based business stages, so assuming mixes are fundamental for you, you can go with Mailjet. Additionally, it just offers a few fundamental circumstances as opposed to cutting edge ones, so on the off chance that you're searching for further developed robotization and division conditions, this probably won't be the best instrument for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Laura E.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Great value for the price

Likeliness to Recommend

8 /10

What differentiates Mailjet from other similar products?

The cost of being able to send a significant number of emails per month is fantastic compared to other services.

What is your favorite aspect of this product?

The usability is very good. It's easy to navigate. The reporting is very detailed as well.

What do you dislike most about this product?

I would like more options in the templates.

What recommendations would you give to someone considering this product?

It's a great value with a lot of the same functionality of other products.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity