Magnolia

Magnolia Digital Experience Platform

Composite Score

8.0 /10

CX Score

8.5 /10

39 Reviews Write a Review

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What is Magnolia Digital Experience Platform?

As a platform for your digital business, Magnolia lets you integrate all the different pieces of your digital infrastructure, giving your team easy-to-use, task-focused apps and providing your customers with a great experience on every digital touchpoint that matters.

Company Details

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Awards & Recognition

Magnolia Digital Experience Platform won the following awards in the Digital Experience - Enterprise category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

Magnolia Digital Experience Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Magnolia Digital Experience Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 97%
Negotiation and Contract:: 93%
Conflict Resolution:: 93%
Strategy & Innovation:: 94%
Service Experience:: 96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Magnolia Digital Experience Platform?

1% Negative

4% Neutral

95% Positive

Pros

Enables Productivity
Respectful
Generous Negotitation
Helps Innovate

Feature Ratings

Average 79

Translation Facilitation

E-Commerce Integration

Digital Asset Management

Content Repository

Content Security

Web Publishing Capabilities

Standard Templates

Multi Channel Support

Analytics and Reporting

Social Media Integration

Management Interface

Vendor Capability Ratings

Average 79

Availability and Quality of Training

Ease of Implementation

Breadth of Features

Quality of Features

Business Value Created

Vendor Support

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of IT Administration

Magnolia Digital Experience Platform Reviews

Role: C-Level
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2020

Flexible product that was adaptable to my business

Likeliness to Recommend

6 /10

Pros

Reliable
Enables Productivity
Unique Features
Efficient Service

Cons

Slower Product Innovation
Less Fair
Security Frustrates

Role: Finance
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2020

Great product with great support.

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Enables Productivity
Trustworthy
Unique Features

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Magnolia Digital Experience Platform

What is Magnolia Digital Experience Platform?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

Magnolia Digital Experience Platform Ratings

87 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Magnolia Digital Experience Platform?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Magnolia Digital Experience Platform Reviews

Flexible product that was adaptable to my business

Likeliness to Recommend

Pros

Cons

Great product with great support.

Likeliness to Recommend

Pros

Most Popular Magnolia Digital Experience Platform Comparisons

Progress Sitefinity

Adobe Experience Manager

Oracle WebCenter Sites

WordPress VIP

Enonic

OpenText TeamSite

Feature Ratings

Translation Facilitation

E-Commerce Integration

Digital Asset Management

Content Repository

Content Security

Web Publishing Capabilities

Standard Templates

Multi Channel Support

Analytics and Reporting

Social Media Integration

Management Interface

Vendor Capability Ratings

Availability and Quality of Training

Ease of Implementation

Breadth of Features

Quality of Features

Business Value Created

Vendor Support

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of IT Administration