LumApps Logo
LumApps Logo
LumApps

LumApps

Composite Score
7.7 /10
CX Score
7.7 /10
Category
LumApps
7.7 /10

What is LumApps?

LumApps Social Collaborative Intranet helps companies in all industries improve communications and much more. Lets get in touch! LumApps is the next step in the evolution of the employee intranet. Fully integrated with Microsoft Office 365, as well as G-Suite and other tools, the powerful LumApps Platform lets employees connect and collaborate to create a more efficient and engaged workforce.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

LumApps won the following awards in the Employee Communications category

Filter By

LumApps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LumApps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

91 Plan to Renew

78 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
83%
Negotiation and Contract:
83%
Conflict Resolution:
79%
Strategy & Innovation:
83%
Service Experience:
83%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LumApps?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
0% Negative
14% Neutral
86% Positive

Pros

  • Reliable
  • Inspires Innovation
  • Respectful
  • Helps Innovate

Feature Ratings

Average 86

Employee Directory

94

Rewards Recognition

90

Newsletter Creation

88

Single Sign-On (SSO)

87

News Feeds, Alerts & Notifications

87

Mobile

84

Surveys and Polling

84

Application Integration

84

Instant Messaging

83

Emergency Notification

80

Pulse Surveys

77

Vendor Capability Ratings

Average 78

Ease of Implementation

84

Ease of Data Integration

83

Business Value Created

82

Availability and Quality of Training

81

Ease of IT Administration

79

Quality of Features

78

Breadth of Features

78

Ease of Customization

77

Product Strategy and Rate of Improvement

74

Vendor Support

73

Usability and Intuitiveness

72

LumApps Reviews

  • Role: C-Level
  • Industry: Apparel
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jun 2024

Okay product. Having used I wouldn’t recommend it

Likeliness to Recommend

3 /10

Pros

  • Acts with Integrity
  • Reliable
  • Efficient Service
  • Friendly Negotiation

Cons

  • Leverages Incumbent Status
  • Slower Product Innovation
  • Less Effective Service

Wayne W.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Great partnership that solved our needs

Likeliness to Recommend

8 /10

What differentiates LumApps from other similar products?

The leadership team was willing to go the extra mile

What is your favorite aspect of this product?

It's ease of use in publishing content

What do you dislike most about this product?

We had a lot of internal requirements regarding cyber security that really challenged our implementation

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Cons

  • Security Frustrates

Sahil C.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Tool for enhancing Internal Communication

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

1. User freindly interface is very amazing and easy to use 2. It easily integrates with google workspace and ehances useability 3. The mobile app works very well

What is your favorite aspect of this product?

1. It has got widgets like no other software 2. It allows the user to make customizations 3. it has great collaboration features

What do you dislike most about this product?

1. The customer support is not very great 2. The cost of implementing the software is very high 3. it has performance issues which reflexct on the business sometimes

What recommendations would you give to someone considering this product?

You should buy this if you are someone working with a large organisation and looking for workspace communication softwares.

Pros

  • Unique Features
  • Reliable
  • Performance Enhancing
  • Efficient Service

Cons

  • Less Fair
  • Less Friendly Negotiation

Most Popular LumApps Comparisons