LogMeIn Central by GoTo Logo Award Winner Product Badge
LogMeIn Central by GoTo Logo Award Winner Product Badge
GoTo

LogMeIn Central by GoTo

Composite Score
8.1 /10
CX Score
8.6 /10
Category
LogMeIn Central by GoTo
8.1 /10

What is LogMeIn Central by GoTo?

Maintain Your IT Infrastructure from Anywhere with Powerful RMM software. Enable your employees to work from home instantly and keep your business secure with LogMeIn Central by GoTo.

Company Details


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Awards & Recognition

LogMeIn Central by GoTo won the following awards in the Remote Monitoring and Management category

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LogMeIn Central by GoTo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogMeIn Central by GoTo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

2
Since last award

74 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
92%
Conflict Resolution:
94%
Strategy & Innovation:
87%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogMeIn Central by GoTo?

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0% Negative
0% Neutral
100% Positive

Pros

  • Enables Productivity
  • Fair
  • Reliable
  • Saves Time

Feature Ratings

Average 75

Anti Malware Signature Detection

78

Remote Control

77

Endpoint Backup

77

Discovery

76

Remote NOC, SOC, Helpdesk Integration

76

Network Management

76

Ransomware Recovery and Removal

75

Patch Management

74

Real User Monitoring

74

Support for IoT Devices

72

Mobile Device Management

72

Vendor Capability Ratings

Average 73

Breadth of Features

77

Business Value Created

76

Product Strategy and Rate of Improvement

75

Ease of Implementation

74

Ease of IT Administration

73

Quality of Features

73

Usability and Intuitiveness

73

Ease of Data Integration

71

Vendor Support

70

Availability and Quality of Training

70

Ease of Customization

67

LogMeIn Central by GoTo Reviews

Milijana C.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

LogMeIn works with excellence and quality

Likeliness to Recommend

9 /10

What differentiates LogMeIn Central by GoTo from other similar products?

Basically it is a great program that helps to keep and send via support messaging service. We use it for internal and external support, it is extremely solid and very useful. LogMeIn offers multiple advantages for the company with a very high level of security.

What is your favorite aspect of this product?

In short, the software is very good because it contains great qualities at all times, from experience and success I can mention that it serves to communicate with customers and employees, it is a great alternative for the development of internal support. It is also a very versatile and easy to use software.

What do you dislike most about this product?

I have had integration problems with multiple Mac devices, an upgrade would be ideal.

What recommendations would you give to someone considering this product?

It is a software that I highly recommend because it helps companies to have a very interesting support. It is useful and very useful to help in the search and distribution of processes. LogMeIn is a software that you should get.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Naveed A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

Good Software, Relatively simple and easy to use

Likeliness to Recommend

9 /10

What differentiates LogMeIn Central by GoTo from other similar products?

Their support and their price. Their central console and continuously improving features are of distinct status.

What is your favorite aspect of this product?

I think it's efficiency and the remote access feature the product. Easily manageable by central console. You can make groups or import from your AD.

What do you dislike most about this product?

You have to install it in admin mode. You can't install this in user profile. And it has two windows, should be just one. Should be way that user doesn't know there is something installed on their PC.

What recommendations would you give to someone considering this product?

Give it a try. If you are managing endpoint users of 100-500 in a company, give this a shot. it's better than other software available in market.

Pros

  • Efficient Service
  • Saves Time
  • Fair
  • Altruistic

Cons

  • Inhibits Innovation
  • Security Frustrates

Michael C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Good product, but a bit pricy.

Likeliness to Recommend

9 /10

What differentiates LogMeIn Central by GoTo from other similar products?

Its capabilities and functionality outweigh other products

What is your favorite aspect of this product?

The LogMeIn Dashboard

What do you dislike most about this product?

The price for the product is high

What recommendations would you give to someone considering this product?

Evaluate LogMeIn first then evaluate other remote software to compare features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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