LogMeIn Central by GoTo Logo Award Winner Product Badge
LogMeIn Central by GoTo Logo Award Winner Product Badge
GoTo

LogMeIn Central by GoTo

Composite Score
8.1 /10
CX Score
8.6 /10
Category
LogMeIn Central by GoTo
8.1 /10

What is LogMeIn Central by GoTo?

Maintain Your IT Infrastructure from Anywhere with Powerful RMM software. Enable your employees to work from home instantly and keep your business secure with LogMeIn Central by GoTo.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

LogMeIn Central by GoTo won the following awards in the Remote Monitoring and Management category

Filter By

LogMeIn Central by GoTo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogMeIn Central by GoTo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

2
Since last award

74 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
92%
Conflict Resolution:
94%
Strategy & Innovation:
87%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogMeIn Central by GoTo?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
0% Negative
0% Neutral
100% Positive

Pros

  • Enables Productivity
  • Fair
  • Reliable
  • Saves Time

Feature Ratings

Average 75

Anti Malware Signature Detection

78

Remote Control

77

Endpoint Backup

77

Discovery

76

Remote NOC, SOC, Helpdesk Integration

76

Network Management

76

Ransomware Recovery and Removal

75

Patch Management

74

Real User Monitoring

74

Support for IoT Devices

72

Mobile Device Management

72

Vendor Capability Ratings

Average 73

Breadth of Features

77

Business Value Created

76

Product Strategy and Rate of Improvement

75

Ease of Implementation

74

Ease of IT Administration

73

Quality of Features

73

Usability and Intuitiveness

73

Ease of Data Integration

71

Vendor Support

70

Availability and Quality of Training

70

Ease of Customization

67

LogMeIn Central by GoTo Reviews

Anurag R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Reliable Device Management for IT Teams

Likeliness to Recommend

9 /10

What differentiates LogMeIn Central by GoTo from other similar products?

LogMeIn Central has built-in features that automatically handle software updates, security patches, and maintenance tasks. This means that IT teams don’t have to manually go through every device and update it individually, saving a lot of time and effort. With these automatic updates, your devices will always have the latest software, which is important for keeping everything secure. Regular updates help fix security weaknesses that could be targeted by hackers, so your business’s devices are less likely to be at risk.

What is your favorite aspect of this product?

One of the best features for me is the ability to transfer files easily between devices during a remote session. It’s super simple to upload and download files, which makes it much easier to fix problems or offer support. You can quickly send documents or updates back and forth without needing to use extra tools like email or file-sharing apps. It’s all built into the system, saving time and hassle.

What do you dislike most about this product?

LogMeIn Central does have some automation features, but it’s missing more advanced options that other platforms might offer. For example, it doesn’t have things like automatic repairs or the ability to schedule tasks in a more detailed way. This means businesses with more complicated needs might find it a bit limited, and may need to do extra work manually or use other tools to get those features.

What recommendations would you give to someone considering this product?

LogMeIn Central can automatically handle some tasks, like updates and patches, which saves time. However, it doesn’t offer as much automation for more advanced tasks compared to other tools. If your business needs more automation for things like routine maintenance or fixing issues automatically, you might need to use additional tools alongside LogMeIn Central to get the job done.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Ronald K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Powerful remote managemnt, but pricing may be high

Likeliness to Recommend

9 /10

What differentiates LogMeIn Central by GoTo from other similar products?

It's comprehenive remote management capabilities.

What is your favorite aspect of this product?

It's seamless remote control and device management.

What do you dislike most about this product?

Its pricing, which can be relatively high compared to some competitors.

What recommendations would you give to someone considering this product?

I recommend thoroughly evaluating the pricing and feature set to ensure it aligns with your business needs, and take advantage of the trial period to test its remote management capabilities before committing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pavithra R.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

fantastic product

Likeliness to Recommend

8 /10

What differentiates LogMeIn Central by GoTo from other similar products?

logMeIn Central provides a centralized platform for managing and monitoring remote computers and servers. It allows businesses to automate key IT tasks such as patch management, software updates, and system maintenance, which helps streamline IT operations and reduce manual workload.

What is your favorite aspect of this product?

If I were to pick a favorite aspect of LogMeIn Central, I’d say it’s the centralized management and automation capabilities. The ability to manage and monitor all endpoints from a single platform is a huge time-saver for IT teams. Automating tasks like patch management and software updates not only reduces manual work but also helps ensure that systems stay secure and up to date without constant intervention.

What do you dislike most about this product?

One of the main drawbacks of LogMeIn Central is its pricing structure, which some users find a bit high, especially for smaller businesses or those with limited budgets. While it provides a lot of functionality, the cost can add up quickly as you scale and add more devices or users. This can make it less accessible for companies that are just starting out or don't require all the advanced features offered.

What recommendations would you give to someone considering this product?

If you’re considering LogMeIn Central, here are some recommendations to help you get the most out of the product: Evaluate Your Budget and Scale: LogMeIn Central is feature-rich, but it can also be on the pricier side, especially if you need to manage a large number of devices. Make sure the pricing fits your budget, particularly as you scale. Consider whether you need all the advanced features or if a more basic plan might suffice for your current needs.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular LogMeIn Central by GoTo Comparisons