LogMeIn Central by GoTo Logo Award Winner Product Badge
LogMeIn Central by GoTo Logo Award Winner Product Badge
GoTo

LogMeIn Central by GoTo

Composite Score
8.1 /10
CX Score
8.6 /10
Category
LogMeIn Central by GoTo
8.1 /10

What is LogMeIn Central by GoTo?

Maintain Your IT Infrastructure from Anywhere with Powerful RMM software. Enable your employees to work from home instantly and keep your business secure with LogMeIn Central by GoTo.

Company Details


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Awards & Recognition

LogMeIn Central by GoTo won the following awards in the Remote Monitoring and Management category

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LogMeIn Central by GoTo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogMeIn Central by GoTo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

2
Since last award

74 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
92%
Conflict Resolution:
94%
Strategy & Innovation:
87%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogMeIn Central by GoTo?

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0% Negative
0% Neutral
100% Positive

Pros

  • Enables Productivity
  • Fair
  • Reliable
  • Saves Time

Feature Ratings

Average 75

Anti Malware Signature Detection

78

Remote Control

77

Endpoint Backup

77

Discovery

76

Remote NOC, SOC, Helpdesk Integration

76

Network Management

76

Ransomware Recovery and Removal

75

Patch Management

74

Real User Monitoring

74

Support for IoT Devices

72

Mobile Device Management

72

Vendor Capability Ratings

Average 73

Breadth of Features

77

Business Value Created

76

Product Strategy and Rate of Improvement

75

Ease of Implementation

74

Ease of IT Administration

73

Quality of Features

73

Usability and Intuitiveness

73

Ease of Data Integration

71

Vendor Support

70

Availability and Quality of Training

70

Ease of Customization

67

LogMeIn Central by GoTo Reviews

Bruno M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

It is a good and reliable product.

Likeliness to Recommend

9 /10

What differentiates LogMeIn Central by GoTo from other similar products?

Wide range of features, patch management, and automation.

What is your favorite aspect of this product?

the interface is user-friendly, easy for the user to operate the solution. This is very important, who ever uses it, can just simply do it with out any issues.

What do you dislike most about this product?

Price, I could be very expensive depending on how many devices.

What recommendations would you give to someone considering this product?

Be aware of the prices and your company's need before you make your decision.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Vidhi A.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Powerful Remote Management, But Needs Modern Featu

Likeliness to Recommend

8 /10

What differentiates LogMeIn Central by GoTo from other similar products?

LogMeIn Central stands out for its reliable remote access, easy deployment, centralized device management, and strong automation for routine tasks.

What is your favorite aspect of this product?

My favorite aspect is the seamless and reliable remote access, which makes managing and troubleshooting devices incredibly efficient from anywhere.

What do you dislike most about this product?

The interface feels outdated, and it lacks some modern features like AI-driven insights, advanced reporting, and broader third-party integrations.

What recommendations would you give to someone considering this product?

If you need reliable remote access and centralized device management, it's a strong choice—just be aware of its limited modern features.

Pros

  • Client's Interest First
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

SUMIT B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

A Quick Overview of LogMeIn Central by GoTo

Likeliness to Recommend

9 /10

What differentiates LogMeIn Central by GoTo from other similar products?

It Offers automation features like patch management, software deployment, and scripting.

What is your favorite aspect of this product?

It have User-friendly interface with easy navigation.

What do you dislike most about this product?

It's Pricing can be expensive, especially for small businesses.

What recommendations would you give to someone considering this product?

It's Ideal for IT teams, MSPs, and businesses managing multiple remote devices.

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Respectful

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