What is LogMeIn Central by GoTo?
Maintain Your IT Infrastructure from Anywhere with Powerful RMM software. Enable your employees to work from home instantly and keep your business secure with LogMeIn Central by GoTo.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
92 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LogMeIn Central by GoTo?
Pros
- Reliable
- Enables Productivity
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Endpoint Backup
Anti Malware Signature Detection
Support for IoT Devices
Ransomware Recovery and Removal
Remote Control
Mobile Device Management
Network Management
Discovery
Remote NOC, SOC, Helpdesk Integration
Process Automation
Patch Management
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
LogMeIn Central by GoTo Reviews
Milijana C.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
LogMeIn works with excellence and quality
Likeliness to Recommend
What differentiates LogMeIn Central by GoTo from other similar products?
Basically it is a great program that helps to keep and send via support messaging service. We use it for internal and external support, it is extremely solid and very useful. LogMeIn offers multiple advantages for the company with a very high level of security.
What is your favorite aspect of this product?
In short, the software is very good because it contains great qualities at all times, from experience and success I can mention that it serves to communicate with customers and employees, it is a great alternative for the development of internal support. It is also a very versatile and easy to use software.
What do you dislike most about this product?
I have had integration problems with multiple Mac devices, an upgrade would be ideal.
What recommendations would you give to someone considering this product?
It is a software that I highly recommend because it helps companies to have a very interesting support. It is useful and very useful to help in the search and distribution of processes. LogMeIn is a software that you should get.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Naveed A.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Good Software, Relatively simple and easy to use
Likeliness to Recommend
What differentiates LogMeIn Central by GoTo from other similar products?
Their support and their price. Their central console and continuously improving features are of distinct status.
What is your favorite aspect of this product?
I think it's efficiency and the remote access feature the product. Easily manageable by central console. You can make groups or import from your AD.
What do you dislike most about this product?
You have to install it in admin mode. You can't install this in user profile. And it has two windows, should be just one. Should be way that user doesn't know there is something installed on their PC.
What recommendations would you give to someone considering this product?
Give it a try. If you are managing endpoint users of 100-500 in a company, give this a shot. it's better than other software available in market.
Pros
- Efficient Service
- Saves Time
- Fair
- Altruistic
Cons
- Inhibits Innovation
- Security Frustrates
Please tell us why you think this review should be flagged.
Michael C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2021
Good product, but a bit pricy.
Likeliness to Recommend
What differentiates LogMeIn Central by GoTo from other similar products?
Its capabilities and functionality outweigh other products
What is your favorite aspect of this product?
The LogMeIn Dashboard
What do you dislike most about this product?
The price for the product is high
What recommendations would you give to someone considering this product?
Evaluate LogMeIn first then evaluate other remote software to compare features
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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