Livestorm Customer Reviews 2024

Livestorm

Composite Score

8.3 /10

CX Score

8.5 /10

40 Reviews Write a Review

Claim Software

What is Livestorm?

Livestorm is the end-to-end video engagement platform enabling organizations to create on-demand, live, or pre-recorded events at scale—from your browser. Our solution supports all the workflows around a video engagement; including landing pages, registration, email follow-ups, and sharing video recordings. Powerful end-to-end analytics helps you track and measure audience engagement. Seamless integration with tools like Pipedrive and Intercom helps you manage all of your insights in one place.

Company Details

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Awards & Recognition

Livestorm won the following awards in the Web and Video Conferencing - Midmarket category

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1 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

1 Top Rated Features

2022

Livestorm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Livestorm.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Livestorm?

0% Negative

5% Neutral

95% Positive

Pros

Enables Productivity
Trustworthy
Efficient Service
Caring

Feature Ratings

Average 86

Video Conferencing

Instant Messaging

Audio Conferencing VoIP

Audio Controls

Audio Conferencing Call in Bridge

Facilitator Functions

Screen Share

Keyboard Mouse Control

Application Share

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Ease of Implementation

Quality of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Livestorm Reviews

Finley C.

Role: Public Sector
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Excellent meeting solution with low cost!

Likeliness to Recommend

8 /10

What differentiates Livestorm from other similar products?

Live storm is excellent for all different types of client connections, video conferences and meetings.

What is your favorite aspect of this product?

The accessibility of organisation within meeting through the app on desktop or mobile phone.

What do you dislike most about this product?

I’d probably say the chatting features are not too effective due to the interaction.

What recommendations would you give to someone considering this product?

For me the fact that live support is only available from Monday to Friday in business hours, as sometimes I may need this after the working hours.

Pros

Caring
Respectful
Friendly Negotiation
Continually Improving Product

Cons

Charges for Enhancements

Engr. Asif Ali K.

Role: Student Academic
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Great interface but limited functionality.

Likeliness to Recommend

10 /10

What differentiates Livestorm from other similar products?

Livestrom is easy to use and very user-friendly interface. It has also very affordable price. I used many other products like livestrom but found it best of all.

What is your favorite aspect of this product?

Almost everything is good but it's interface is very user-friendly and easy to use. It is very smoothly run. Even I had a los specifications pc in my university but still livestrom run smoothly.

What do you dislike most about this product?

One thing which I think need some improvement is that on low speed internet its audio quality is not good at all. Its audio and video are not synchronize.

What recommendations would you give to someone considering this product?

It should work properly on low speed internet having synchronization of audio and video.

Pros

Helps Innovate
Continually Improving Product
Transparent
Friendly Negotiation

Sebastian S.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Very reliable & allows uploading of past webinars!

Likeliness to Recommend

9 /10

What differentiates Livestorm from other similar products?

We had issues with audio and video using webinar ninja but have had no problems since moving over to LiveStorm. We also wanted a service which allows us to register users from our website which Livestorm provides. Finally the ability to upload past webinars from another service was useful to us and lead to us choosing LiveStorm. Happy with the experience after running half a dozen webinars. Worth the cost.

What is your favorite aspect of this product?

Reliability

What do you dislike most about this product?

Registration page options are limited but as we don't use them it's not an issue for us. (We embed registration onto our website which I would recommend)

What recommendations would you give to someone considering this product?

I would recommend LiveStorm due to its reliability. 0 issues during events so far and this is the most important aspect for us.

Pros

Reliable
Enables Productivity
Effective Service
Caring

Livestorm

What is Livestorm?

Company Details

Need Assistance?

Awards & Recognition

Livestorm Ratings

88 Likeliness to Recommend

1 Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Livestorm?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Screen Share Ability to share a computer screen for viewing by web conference participants

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

File Transfer File transfer services

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Livestorm Reviews

Finley C.

Excellent meeting solution with low cost!

Likeliness to Recommend

Pros

Cons

Engr. Asif Ali K.

Great interface but limited functionality.

Likeliness to Recommend

Pros

Sebastian S.

Very reliable & allows uploading of past webinars!

Likeliness to Recommend

Pros

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Feature Ratings

Video Conferencing

Instant Messaging

Audio Conferencing VoIP

Audio Controls

Audio Conferencing Call in Bridge

Facilitator Functions

Screen Share

Keyboard Mouse Control

Application Share

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Ease of Implementation

Quality of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization