Livestorm Customer Reviews 2024

Livestorm

Composite Score

8.3 /10

CX Score

8.5 /10

40 Reviews Write a Review

Claim Software

What is Livestorm?

Livestorm is the end-to-end video engagement platform enabling organizations to create on-demand, live, or pre-recorded events at scale—from your browser. Our solution supports all the workflows around a video engagement; including landing pages, registration, email follow-ups, and sharing video recordings. Powerful end-to-end analytics helps you track and measure audience engagement. Seamless integration with tools like Pipedrive and Intercom helps you manage all of your insights in one place.

Company Details

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Awards & Recognition

Livestorm won the following awards in the Web and Video Conferencing - Midmarket category

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1 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

1 Top Rated Features

2022

Livestorm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Livestorm.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Livestorm?

0% Negative

5% Neutral

95% Positive

Pros

Enables Productivity
Trustworthy
Efficient Service
Caring

Feature Ratings

Average 86

Video Conferencing

Instant Messaging

Audio Conferencing VoIP

Audio Controls

Audio Conferencing Call in Bridge

Facilitator Functions

Screen Share

Keyboard Mouse Control

Application Share

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Ease of Implementation

Quality of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Livestorm Reviews

Bethuel C.

Role: Industry Specific Role
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Improved Interactions Experience

Likeliness to Recommend

9 /10

What differentiates Livestorm from other similar products?

One click to global connectivity without boundaries limitations

What is your favorite aspect of this product?

Ease of accurate analytics collection

What do you dislike most about this product?

No single dislike I have recognized so far

What recommendations would you give to someone considering this product?

This will lift your potential customers interactions

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Raju S.

Role: Industry Specific Role
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Chief of Live Events

Likeliness to Recommend

9 /10

What differentiates Livestorm from other similar products?

Effective participation coordination and real-time reporting.

What is your favorite aspect of this product?

Perfect in recording and managing any size of event.

What do you dislike most about this product?

No singe dislike

What recommendations would you give to someone considering this product?

Perfect in events managements

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jordan .

Role: Public Sector
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

An Advanced Tool for Managing Meetings.

Likeliness to Recommend

8 /10

What differentiates Livestorm from other similar products?

Livestorm provides many options like group chat, group video meetings, and another audio conference with the group. It is very easy to use and we can connect with groups all over the world. What I like about this product is that it can connect callers on landlines to our mobile phones directly. With that, the caller ID is awesome!

What is your favorite aspect of this product?

I adore how simple it is to begin meetings with any number of staff members. Because of this, collaboration is quite successful. I also appreciate that I can use the mobile app to access it. Businesses may consider using Livestorm to create a work phone number that can be used for calls, texts, internal chats with coworkers, and even video conversations. As a user, I have control over how I communicate with my audience, can create polls and view a list of participants for future participation. It's a fantastic, simple, and lightweight solution.

What do you dislike most about this product?

I’ve noticed that support can be slow to respond when problems arise, but our problem was eventually resolved. I would like to respond to complaints more positively.

What recommendations would you give to someone considering this product?

Livestorm proves to be an incredibly user-friendly platform catering to video conferencing, live chat, webinars, and surveys. It allows me to conveniently schedule meetings and events while offering the flexibility to check in at my convenience. Previously, I juggled between multiple tools for work, but now Glip streamlines my tasks, saving time and reducing the required effort. I truly value the efficiency this tool brings to the table.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Livestorm

What is Livestorm?

Company Details

Need Assistance?

Awards & Recognition

Livestorm Ratings

88 Likeliness to Recommend

1 Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Livestorm?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Screen Share Ability to share a computer screen for viewing by web conference participants

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

File Transfer File transfer services

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Livestorm Reviews

Bethuel C.

Improved Interactions Experience

Likeliness to Recommend

Pros

Raju S.

Chief of Live Events

Likeliness to Recommend

Pros

Jordan .

An Advanced Tool for Managing Meetings.

Likeliness to Recommend

Pros

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Feature Ratings

Video Conferencing

Instant Messaging

Audio Conferencing VoIP

Audio Controls

Audio Conferencing Call in Bridge

Facilitator Functions

Screen Share

Keyboard Mouse Control

Application Share

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Ease of Implementation

Quality of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization