Livestorm Customer Reviews 2024

Livestorm

Composite Score

8.3 /10

CX Score

8.5 /10

40 Reviews Write a Review

Claim Software

What is Livestorm?

Livestorm is the end-to-end video engagement platform enabling organizations to create on-demand, live, or pre-recorded events at scale—from your browser. Our solution supports all the workflows around a video engagement; including landing pages, registration, email follow-ups, and sharing video recordings. Powerful end-to-end analytics helps you track and measure audience engagement. Seamless integration with tools like Pipedrive and Intercom helps you manage all of your insights in one place.

Company Details

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Awards & Recognition

Livestorm won the following awards in the Web and Video Conferencing - Midmarket category

Filter By

1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

1 Top Rated Features

2022

Livestorm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Livestorm.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Livestorm?

0% Negative

5% Neutral

95% Positive

Pros

Enables Productivity
Trustworthy
Efficient Service
Caring

Feature Ratings

Average 86

Video Conferencing

Instant Messaging

Audio Conferencing VoIP

Audio Controls

Audio Conferencing Call in Bridge

Facilitator Functions

Screen Share

Keyboard Mouse Control

Application Share

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Ease of Implementation

Quality of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Livestorm Reviews

Tadas S.

Role: Sales Marketing
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Fantastic product for hosting webinars

Likeliness to Recommend

9 /10

What differentiates Livestorm from other similar products?

It has easy to use approach and allows to start working with a product with minimum training. Allows easy to set up and register attended for webinars

What is your favorite aspect of this product?

Reliability, I have run more than 40 webinars on the platform and did not have any issues from a product perspective

What do you dislike most about this product?

Up to this point I missing more detailed analytic it is really limited to what you can do. For example, I was trying to filter out how many attendees we had throughout event which we running weekly it took some time to do

What recommendations would you give to someone considering this product?

If you want to improve your work process and be more effective by handling webinars/ trainings for your customers that is a great product for you

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Daniel M.

Role: Sales Marketing
Industry: Education
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jul 2023

Great webinar tool with best Hubspot integration

Likeliness to Recommend

10 /10

What differentiates Livestorm from other similar products?

The biggest selling point of Livestorm for us is its integration with Hubspot. As a team that uses Hubspot for lead management, easily capturing and tracking leads from Livestorm has been a game-changer. The integration is seamless and works flawlessly, which saves us time and helps us to stay organized.

What is your favorite aspect of this product?

We appreciate how easy it is to use Livestorm. From creating and scheduling webinars to setting up landing pages and registration forms, the platform is intuitive and user-friendly. The design is clean and modern, which helps to create a professional-looking experience for attendees.

What do you dislike most about this product?

We've experienced some technical issues with the Hubspot integration, but we were impressed with the responsiveness and effectiveness of their customer service team. They quickly resolved any issues we had, which minimized any disruption to our events. Review collected by and hosted on G2.com.

What recommendations would you give to someone considering this product?

Overall, we highly recommend Livestorm to anyone who is looking for a reliable and user-friendly webinar tool. The integration with Hubspot is a major plus, and the range of features makes it easy to create engaging and impactful virtual events.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Andrea M.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Seamless webinar hosting experience

Likeliness to Recommend

10 /10

What differentiates Livestorm from other similar products?

Very intuitive interface that didn't need much prepping beforehand No technical issues experience Can host a large number of call participants

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Nothing I particularly didn't like

What recommendations would you give to someone considering this product?

If you want a straight forward webinar hosting platform, this is a great option

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Livestorm

What is Livestorm?

Company Details

Need Assistance?

Awards & Recognition

Livestorm Ratings

88 Likeliness to Recommend

1 Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Livestorm?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Screen Share Ability to share a computer screen for viewing by web conference participants

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

File Transfer File transfer services

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Livestorm Reviews

Tadas S.

Fantastic product for hosting webinars

Likeliness to Recommend

Pros

Daniel M.

Great webinar tool with best Hubspot integration

Likeliness to Recommend

Pros

Andrea M.

Seamless webinar hosting experience

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Video Conferencing

Instant Messaging

Audio Conferencing VoIP

Audio Controls

Audio Conferencing Call in Bridge

Facilitator Functions

Screen Share

Keyboard Mouse Control

Application Share

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Ease of Implementation

Quality of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization