Livestorm Customer Reviews 2024

Livestorm

8.3 /10

What is Livestorm?

Livestorm is the end-to-end video engagement platform enabling organizations to create on-demand, live, or pre-recorded events at scale—from your browser. Our solution supports all the workflows around a video engagement; including landing pages, registration, email follow-ups, and sharing video recordings. Powerful end-to-end analytics helps you track and measure audience engagement. Seamless integration with tools like Pipedrive and Intercom helps you manage all of your insights in one place.

Company Details

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Awards & Recognition

Livestorm won the following awards in the Web and Video Conferencing - Midmarket category

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1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

1 Top Rated Features

2022

Livestorm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Livestorm.

89 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Livestorm?

0% Negative

2% Neutral

98% Positive

Pros

Enables Productivity
Trustworthy
Efficient Service
Caring

Feature Ratings

Average 86

Video Conferencing

Instant Messaging

Audio Conferencing VoIP

Audio Controls

Audio Conferencing Call in Bridge

Facilitator Functions

File Transfer

Screen Share

Keyboard Mouse Control

Application Share

Virtual Whiteboard

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Quality of Features

Ease of Implementation

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Livestorm Reviews

Shubham A.

Role: C-Level
Industry: Engineering
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Feb 2022

Great Audio with Video requiring some improvements

Likeliness to Recommend

8 /10

What differentiates Livestorm from other similar products?

Intuitive design and great customer support

What is your favorite aspect of this product?

Audio calling is way better than other players in the market

What do you dislike most about this product?

Video and UI can get a little boost as it still buffers across multiple platforms, UI may need some improvements to get better a acces for mobile devices

What recommendations would you give to someone considering this product?

Go for it if you have lots of freelancers from US.works great for them

Pros

Reliable
Client Friendly Policies
Acts with Integrity
Friendly Negotiation

Cons

Inhibits Innovation
Less Generous

Ivana Ž.

Role: C-Level
Industry: Education
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Feb 2022

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Livestorm from other similar products?

easy to use no installation needed

What is your favorite aspect of this product?

its simple

What do you dislike most about this product?

not being able to control volume of guest speaker

What recommendations would you give to someone considering this product?

purchase and try

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Finley C.

Role: Public Sector
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Excellent meeting solution with low cost!

Likeliness to Recommend

8 /10

What differentiates Livestorm from other similar products?

Live storm is excellent for all different types of client connections, video conferences and meetings.

What is your favorite aspect of this product?

The accessibility of organisation within meeting through the app on desktop or mobile phone.

What do you dislike most about this product?

I’d probably say the chatting features are not too effective due to the interaction.

What recommendations would you give to someone considering this product?

For me the fact that live support is only available from Monday to Friday in business hours, as sometimes I may need this after the working hours.

Pros

Caring
Respectful
Friendly Negotiation
Continually Improving Product

Cons

Charges for Enhancements

Livestorm

What is Livestorm?

Company Details

Need Assistance?

Awards & Recognition

Livestorm Ratings

89 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Livestorm?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

File Transfer File transfer services

Screen Share Ability to share a computer screen for viewing by web conference participants

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Livestorm Reviews

Shubham A.

Great Audio with Video requiring some improvements

Likeliness to Recommend

Pros

Cons

Ivana Ž.

Fantastic product!

Likeliness to Recommend

Pros

Finley C.

Excellent meeting solution with low cost!

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Video Conferencing

Instant Messaging

Audio Conferencing VoIP

Audio Controls

Audio Conferencing Call in Bridge

Facilitator Functions

File Transfer

Screen Share

Keyboard Mouse Control

Application Share

Virtual Whiteboard

Vendor Capability Ratings

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Quality of Features

Ease of Implementation

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization