LimeSurvey Customer Reviews 2024

LimeSurvey

Composite Score

7.2 /10

CX Score

7.4 /10

12 Reviews Write a Review

Claim Software

What is LimeSurvey?

LimeSurvey is the optimal online survey tool for research institutes, universities and other educational institutions.

Company Details

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Awards & Recognition

LimeSurvey won the following awards in the Survey Software category

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4 Top Rated Capabilities

8 Top Rated Features

2023

2 Top Rated Capabilities

6 Top Rated Features

2022

LimeSurvey Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LimeSurvey.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LimeSurvey?

0% Negative

6% Neutral

94% Positive

Pros

Efficient Service
Saves Time
Respectful
Generous Negotitation

Feature Ratings

Average 79

Role and User Management

Templates & Question Library

Data Analysis and Visualization

Multi-Media Support

Customizable Branding

Questionnaire Design/Survey Builder

Multi-Channel Distribution

Collaboration

Branching and Logic

APIs and Integration

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Customization

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

LimeSurvey Reviews

Shubham S.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2022

Easy online survey tool!

Likeliness to Recommend

8 /10

What differentiates LimeSurvey from other similar products?

Easy to use, insightful survey, easy to share surveys.

What is your favorite aspect of this product?

The product has various plans for getting the license of the product and it also has a free plan which allows upto 25 surveys

What do you dislike most about this product?

I feel that the surveys should be more user interactive.

What recommendations would you give to someone considering this product?

If your company is in food and beverages, IT, or maybe supply chain and need survey from the market then you can go for this software!

Pros

Reliable
Unique Features
Efficient Service
Caring

Cons

Slower Product Innovation
Less Productive
Less Transparent

Garry M.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Progressive and Reliable Survey Procedures

Likeliness to Recommend

10 /10

What differentiates LimeSurvey from other similar products?

LimeSurvey allows the use of multi media channels, where more diverse content is attained, and the necessary analysis conducted. More so, LimeSurvey has distinguished the roles and the users specific tasks, ensuring that every activity has the right individual.

What is your favorite aspect of this product?

LimeSurvey has templates that assists in designing questionnaires is an attractive feature, as the customization of building the right queries is attained. Moreover, LimeSurvey includes the specific integrations, which foster more analysis and result visualization.

What do you dislike most about this product?

Unfortunately, LimeSurvey supports minimal languages, a challenge that makes many other organizations in different states have a hard time working with the program.

What recommendations would you give to someone considering this product?

LimeSurvey has bypassed all the challenge in survey and reporting, therefore, it can deliver services that are justified and manageable. More so, LimeSurvey requires little awareness or training, hence, working with the program is sufficiently effective.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Paul M.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Accurate and Secure Survey Program.

Likeliness to Recommend

10 /10

What differentiates LimeSurvey from other similar products?

LimeSurvey has a question library, which is in a form of templates, and it efficiently direct the users on the way to set the research questions. More so, the tool has a survey builder, meaning, the originality of a company is seen and encountered by the audience or clients.

What is your favorite aspect of this product?

LimeSurvey has the logic and branching feature, very friendly and technologically supported. Again, mobility of LimeSurvey is enhanced, as it is online accessed using devices that supports the web connection.

What do you dislike most about this product?

The missing part of GPS connection makes the tool quite inadequate, and this requires the developer to upgrade on the procedure. Nonetheless, LimeSurvey has set the right processes for research and feedback.

What recommendations would you give to someone considering this product?

LimeSurvey will brings solutions to a company through research and innovations. The required qualifications for the installation of LimeSurvey are minimal, and companies of shape can acquire them.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

LimeSurvey

What is LimeSurvey?

Company Details

Need Assistance?

Awards & Recognition

LimeSurvey Ratings

87 Likeliness to Recommend

1 Since last award

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love LimeSurvey?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Role and User Management Enable different levels of access and permissions based on role.

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

Multi-Media Support Product allows for the inclusion of images, videos, audio within the survey.

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Collaboration Invite people to review or edit the survey before sending them out.

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

LimeSurvey Reviews

Shubham S.

Easy online survey tool!

Likeliness to Recommend

Pros

Cons

Garry M.

Progressive and Reliable Survey Procedures

Likeliness to Recommend

Pros

Paul M.

Accurate and Secure Survey Program.

Likeliness to Recommend

Pros

1
Since last award

1
Since last award

Feature Ratings

Role and User Management

Templates & Question Library

Data Analysis and Visualization

Multi-Media Support

Customizable Branding

Questionnaire Design/Survey Builder

Multi-Channel Distribution

Collaboration

Branching and Logic

APIs and Integration

3rd-Party Integrations

Vendor Capability Ratings

Ease of Customization

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement