LimeSurvey Customer Reviews 2024

LimeSurvey

Composite Score

7.2 /10

CX Score

7.4 /10

12 Reviews Write a Review

Claim Software

What is LimeSurvey?

LimeSurvey is the optimal online survey tool for research institutes, universities and other educational institutions.

Company Details

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Awards & Recognition

LimeSurvey won the following awards in the Survey Software category

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4 Top Rated Capabilities

8 Top Rated Features

2023

2 Top Rated Capabilities

6 Top Rated Features

2022

LimeSurvey Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LimeSurvey.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LimeSurvey?

0% Negative

6% Neutral

94% Positive

Pros

Efficient Service
Saves Time
Respectful
Generous Negotitation

Feature Ratings

Average 79

Role and User Management

Templates & Question Library

Data Analysis and Visualization

Multi-Media Support

Customizable Branding

Questionnaire Design/Survey Builder

Multi-Channel Distribution

Collaboration

Branching and Logic

APIs and Integration

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Customization

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

LimeSurvey Reviews

Hudson P.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2022

Fantastic community built around a great solution

Likeliness to Recommend

8 /10

What differentiates LimeSurvey from other similar products?

We used this tool freely for surveying it was free and simple to deploy the best feature is the mass of data online and availability on the forums and drive to help everyone this is a big differentiator the community feel

What is your favorite aspect of this product?

The customisation of surveys to display and the ease of use to build the solution.. it just works

What do you dislike most about this product?

Reporting is quite poor and a challenge to make visualisations and export meaningful data

What recommendations would you give to someone considering this product?

Try it out in a test environment first and get a feel for the reporting capabilities. If you need instant simple feedback its tough

Pros

Reliable
Enables Productivity
Efficient Service
Respectful

Joshua W.

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

Excellent!

Likeliness to Recommend

10 /10

What differentiates LimeSurvey from other similar products?

Feature rich and incredibly easy to use, it makes it easy for us to collect data for our research!

What is your favorite aspect of this product?

My favorite aspect of this product is its ability to export our data directly into R Studio.

What do you dislike most about this product?

Nothing, the product is easy to use and saves me a lot of time.

What recommendations would you give to someone considering this product?

It has made our data collection process streamlined. If you are collecting data for research, check it out.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sandip B.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2022

Variety of features to create surveys

Likeliness to Recommend

9 /10

What differentiates LimeSurvey from other similar products?

Get Honest and Direct Feedback, thus it is Transparent

What is your favorite aspect of this product?

Variety of Options to conduct the Surveys

What do you dislike most about this product?

Multiple options available for surveys, some time it fails to give the accurate output of the surveys.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Cons

Vendor Friendly Policies

LimeSurvey

What is LimeSurvey?

Company Details

Need Assistance?

Awards & Recognition

LimeSurvey Ratings

87 Likeliness to Recommend

1 Since last award

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love LimeSurvey?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Role and User Management Enable different levels of access and permissions based on role.

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

Multi-Media Support Product allows for the inclusion of images, videos, audio within the survey.

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Collaboration Invite people to review or edit the survey before sending them out.

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

LimeSurvey Reviews

Hudson P.

Fantastic community built around a great solution

Likeliness to Recommend

Pros

Joshua W.

Excellent!

Likeliness to Recommend

Pros

Sandip B.

Variety of features to create surveys

Likeliness to Recommend

Pros

Cons

1
Since last award

1
Since last award

Feature Ratings

Role and User Management

Templates & Question Library

Data Analysis and Visualization

Multi-Media Support

Customizable Branding

Questionnaire Design/Survey Builder

Multi-Channel Distribution

Collaboration

Branching and Logic

APIs and Integration

3rd-Party Integrations

Vendor Capability Ratings

Ease of Customization

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement