The Library Corporation

Library.Solution

Composite Score

6.5 /10

CX Score

6.5 /10

17 Reviews Write a Review

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What is Library.Solution?

An Integrated Library System (ILS) simplifies daily library operations by merging vital functions such as cataloging, circulation, magazine and newspaper tracking, online tools for borrowers, and much more into a comprehensive, easy-to-use software package. The Library Corporation offers ILS solutions and product add-ons for public, school, academic, and special libraries of any size, ranging from one location to dozens.

Company Details

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Awards & Recognition

Library.Solution won the following awards in the Library Management category

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3 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2023

Library.Solution Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Library.Solution.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

88 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 79%
Negotiation and Contract:: 71%
Conflict Resolution:: 64%
Strategy & Innovation:: 72%
Service Experience:: 75%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Library.Solution?

21% Negative

25% Neutral

54% Positive

Pros

Enables Productivity
Unique Features
Generous Negotitation
Caring

Feature Ratings

Average 77

Content Management

Library Circulation

Library Management

Book Reservations

Digital Library

Library Catalog

Search Engine

Library Database

Barcode Support

Analytics and Reporting

Resource Management

Vendor Capability Ratings

Average 75

Ease of Implementation

Availability and Quality of Training

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Ease of IT Administration

Library.Solution Reviews

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Aug 2020

Great product

Likeliness to Recommend

7 /10

Pros

Respectful
Reliable
Efficient Service
Helps Innovate

Library.Solution

What is Library.Solution?

Company Details

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Awards & Recognition

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2020 Emotional Footprint Champion

Library.Solution Ratings

78 Likeliness to Recommend

88 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+71 Net Emotional Footprint

How much do users love Library.Solution?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Management Includes collaboration, check-in/check-out, and version control.

Library Circulation Consists of book status, tracking, and borrowing.

Library Management Includes book records, book reservation system, and lost book recovery system.

Book Reservations Includes online book reserving, availability calendars, and time penalty.

Digital Library Includes visual material, audio material, and video material.

Library Catalog Includes storing, retrieving, and managing of information throughout a digital process.

Search Engine Includes complete customization, advanced site search, and content monitoring.

Library Database Includes book sorting, customized search, and accessible data storage.

Barcode Support Consists of tags and patterns in the form of numbers for product categorization.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Library.Solution Reviews

Great product

Likeliness to Recommend

Pros

1
Since last award

Feature Ratings

Content Management

Library Circulation

Library Management

Book Reservations

Digital Library

Library Catalog

Search Engine

Library Database

Barcode Support

Analytics and Reporting

Resource Management

Vendor Capability Ratings

Ease of Implementation

Availability and Quality of Training

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Ease of IT Administration