LexisNexis

LexisNexis Financial Services

Composite Score

6.7 /10

CX Score

6.8 /10

27 Reviews Write a Review

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What is LexisNexis Financial Services?

We offer innovative solutions to serve a wide range of industries and government while upholding the highest standard for security and privacy.

Company Details

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Awards & Recognition

LexisNexis Financial Services won the following awards in the Financial Risk Management category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2023

0 Top Rated Capabilities

2 Top Rated Features

2022

LexisNexis Financial Services Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LexisNexis Financial Services.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

4
Since last award

98 Plan to Renew

2
Since last award

79 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LexisNexis Financial Services?

6% Negative

14% Neutral

80% Positive

Pros

Performance Enhancing
Transparent
Respectful
Fair

Cons

Under Delivered

Feature Ratings

Average 77

Fraud Management

Anti Money Laundering

Credit Risk Management

Transaction Monitoring

Asset Liability Management

Analytics and Reporting

Regulatory Compliance and Audit

Policy Management

Market Risk Management

Stress Tests

Cheque Management

Vendor Capability Ratings

Average 76

Ease of Implementation

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

LexisNexis Financial Services Reviews

Nikola S.

Role: Human Resources
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

User-friendly financial service software

Likeliness to Recommend

8 /10

What differentiates LexisNexis Financial Services from other similar products?

It is economical and price friendly. The staff posses large knowledge. The client service technicians are the best. The software system is user friendly. The loading speed is high enough. Terribly straightforward to use. Makes it easy to create profiles and open accounts. System seldom gets slow and is pretty fast to load.

What is your favorite aspect of this product?

I like that the cllients file are often fully accessed in one interface wherever you’ll be able to see all the loan information, correspondence, and documentation without having to rummage into different files or access other programs. I additionally like that their check software can be done anywhere if you’ve got the program and portable check processor with you.

What do you dislike most about this product?

Each time my pc contains a software system update, my Fiserv programs fail and make problems where I cannot even log into the software to do my job. It s a large time suck. Fiserv support staff is tough to get a hold of and they take forever to resolve your issue. The precision interface is additionally not user-friendly. I have learned it and I am used to it so it’s not hard, but the setup and site of all the data are not done well.

What recommendations would you give to someone considering this product?

Give it a try, however, don’t forget to allow different vendors an opportunity to showcase their options and advantages too!

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Unique Features

Jenn W.

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2020

Software supporting Risk Managmeent

Likeliness to Recommend

8 /10

What differentiates LexisNexis Financial Services from other similar products?

This tool and company has high visibility in the industry and has consistently delivered to the market a product to support risk management and helps us add definition to our customers and our portfolios.

What is your favorite aspect of this product?

The ability to search, secure and move forward with decisions based on quality information received.

What do you dislike most about this product?

There is nothing notably distasteful.

What recommendations would you give to someone considering this product?

Do the research and ensure that your LOBs are attuned to the product. Take advantage of the training and KT for IT.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

LexisNexis Financial Services

What is LexisNexis Financial Services?

Company Details

Book a Free Demo Today!

Awards & Recognition

LexisNexis Financial Services Ratings

80 Likeliness to Recommend

4 Since last award

98 Plan to Renew

2 Since last award

79 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+75 Net Emotional Footprint

How much do users love LexisNexis Financial Services?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Fraud Management Includes identity theft protection, fraud alerts, payer authentication, and fraud investigations.

Anti Money Laundering Includes suspicious behavior identification, currency transaction reporting, case management and customer due diligence checks.

Credit Risk Management Includes credit assessment, credit scoring, and credit risk analysis.

Transaction Monitoring Includes Know Your Customer (KYC), cash deposits and withdrawals, wire transfers, and ACH activity management.

Asset Liability Management Includes interest rate risk, liquidity risk, and funding and capital management.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Regulatory Compliance and Audit Ability to adhere to laws, regulations, guidelines, and specifications relevant to the business. Ability to store documents and trails for audit access.

Policy Management Solution centralizes policies, standards, and procedures mapped to regulations or best-practices (PCI-DSS, ISO/IEC, HIPAA, etc.) with built-in templates.

Market Risk Management Includes equity risk, currency risk, and commodity risk.

Stress Tests Includes crisis simulations, scenario generation, and scenario analysis.

Cheque Management Includes cheque printing, cheque tracking, cheque payment processing, and cheque verification.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

LexisNexis Financial Services Reviews

Nikola S.

User-friendly financial service software

Likeliness to Recommend

Pros

Jenn W.

Software supporting Risk Managmeent

Likeliness to Recommend

Pros

4
Since last award

2
Since last award

3
Since last award

Feature Ratings

Fraud Management

Anti Money Laundering

Credit Risk Management

Transaction Monitoring

Asset Liability Management

Analytics and Reporting

Regulatory Compliance and Audit

Policy Management

Market Risk Management

Stress Tests

Cheque Management

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support