LexisNexis Financial Services Logo
LexisNexis Financial Services Logo
LexisNexis

LexisNexis Financial Services

Composite Score
6.7 /10
CX Score
6.8 /10
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Category
LexisNexis Financial Services
6.7 /10

What is LexisNexis Financial Services?

We offer innovative solutions to serve a wide range of industries and government while upholding the highest standard for security and privacy.

Company Details

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Awards & Recognition

LexisNexis Financial Services won the following awards in the Financial Risk Management category

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LexisNexis Financial Services Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LexisNexis Financial Services.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

4
Since last award

98 Plan to Renew

2
Since last award

79 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LexisNexis Financial Services?

6% Negative
14% Neutral
80% Positive

Pros

  • Performance Enhancing
  • Transparent
  • Respectful
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 77

Fraud Management

80

Anti Money Laundering

80

Credit Risk Management

79

Transaction Monitoring

79

Asset Liability Management

77

Analytics and Reporting

77

Regulatory Compliance and Audit

77

Policy Management

76

Market Risk Management

76

Stress Tests

75

Cheque Management

73

Vendor Capability Ratings

Average 76

Ease of Implementation

81

Ease of Data Integration

81

Quality of Features

81

Usability and Intuitiveness

79

Business Value Created

78

Product Strategy and Rate of Improvement

78

Breadth of Features

76

Availability and Quality of Training

74

Ease of IT Administration

73

Ease of Customization

71

Vendor Support

63

LexisNexis Financial Services Reviews

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Great financial product

Likeliness to Recommend

9 /10

Pros

  • Efficient Service
  • Effective Service
  • Fair
  • Client's Interest First

Dana K.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Lexis is the best choice for a risk solution

Likeliness to Recommend

9 /10

What differentiates LexisNexis Financial Services from other similar products?

We had a advanced and essential implementation to take care of, and that wed LexisNexis risk resolution to supply us with full availability. They acted each ssionally and proactively for the complete duration of the project. Without their availability and having them verifverifyl steps, we wouldn’t have been able to deliver such a successful integr ion delivery. The platform has loads of completely different settings that may be organized for your specific business objectives, organizational structures, and operational process. No matter you want,what it can most likely be configured.

What is your favorite aspect of this product?

Simple dashboard use and easy navigation. The knowledge domain was filled with useful support articles. Additionally, the private tutorial was helpful duringan worker transition. The most effective side of LexisNexis risk solution, a very layered aspect in itself, is its versatility. Numerous ways in which to use the software system solution in everyday activities, and to make a complex, nevertheless coherent, and intuitive system for security.

What do you dislike most about this product?

Way too complicated. The method of setting up the platform is an enterprise-level implementation and wants their authority support. Conjointly implementation into your website isn’t all that straightforward and required many months to get it working.

What recommendations would you give to someone considering this product?

It’s a good answer that’ versatile and meets the business needs, but make sure to do your preparation on having enough resources to implement it.

Pros

  • Continually Improving Product
  • Effective Service
  • Helps Innovate
  • Reliable

Abigail M.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Very attractive for the organization.

Likeliness to Recommend

9 /10

What differentiates LexisNexis Financial Services from other similar products?

Alert management and analysis provided as a part of the Fraud management module of the suite are excellent. The analysis automatic within the solution can be fine-tuned such that there are minimal false positives. The workflow management can be sluggish at times. However overall the solution is commendable. My overall experience has been very great. It’ one amongst the simplest platform for getting information. I’m really pleased with it. It’s been an excellent help in legal analysis needs and we are very happy with it’ outcome.

What is your favorite aspect of this product?

We have a direct seller contact for our account and fast client response whenever we reach out. Vendor is knowledgeable. Though we’ve oversight of this vendor for the company, we have found that other BLs even have initiated separate contracts without informing our team which ends in many contracts and inefficiencies in use of funds. Product is effective, intuitive interface, and powerful customization abilities. Skilled expertise on subrogation recoveries with LexisNexis who are trade leaders in collection domain. Nice team to figure with.

What do you dislike most about this product?

The small projects team is under-resourced, therefore, projects are on a roll for long periods of time, often while not update. Server response times, significantly in Development and check environments is commonly not so good. Having to wait for response on some functions of Configuration may be somewhat frustrating. The quality modules can typically be troublesome to re-configure or alter for customized purposes.

What recommendations would you give to someone considering this product?

Review different vendors, as we’ve got done. LexisNexis risk solution stacks up alright against its competitors. The application is extensive, is consistently being enhanced, and is customizable in-house. It has too many amazing features that are very knowledgeable and beneficial.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Less Generous