LevelEleven Logo
LevelEleven Logo
Ascent Cloud LLC

LevelEleven

Composite Score
7.6 /10
CX Score
7.9 /10
Category
LevelEleven
7.6 /10

What is LevelEleven?

LevelEleven is a Performance Management Suite for leaders of customer-facing teams to motivate, engage, and coach around key behaviors that drive results. Teams understand goals and activity. Managers coach with consistency using actionable data. Executives have visibility of mission-critical KPIs. Leaders use LevelEleven to transform teams and processes and establish a culture of performance.

Company Details


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Awards & Recognition

LevelEleven won the following awards in the Sales Coaching category

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LevelEleven Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LevelEleven.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

86 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LevelEleven?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 81

Dashboards, Analytics and Reporting

84

Application Integration

82

Custom Scorecard Templates

82

Call Ingestion

81

Gamification

80

Coaching Records

79

Coaching Notes

79

Collaboration

77

Vendor Capability Ratings

Average 85

Business Value Created

89

Ease of Implementation

88

Quality of Features

85

Ease of Data Integration

85

Ease of IT Administration

85

Vendor Support

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Usability and Intuitiveness

82

Breadth of Features

82

Availability and Quality of Training

81

LevelEleven Reviews

Lane B.

  • Role: Consultant
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Compelling product

Likeliness to Recommend

9 /10

What differentiates LevelEleven from other similar products?

ease of implementation, administration, and a great support team.

What is your favorite aspect of this product?

That it is relatively quick, easy, and intuitive to set up.

What do you dislike most about this product?

The cost and contract negotiation

What recommendations would you give to someone considering this product?

Establish upfront what are the goals, timeline, expectations for the project, how will we define success and who will own implementation and administration.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Shiko M.

  • Role: Industry Specific Role
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic Product!

Likeliness to Recommend

9 /10

What differentiates LevelEleven from other similar products?

Proper application Integration

What is your favorite aspect of this product?

Allows for effective collaboration Easy to implement and use

What do you dislike most about this product?

Customer and vendor support can be improved

What recommendations would you give to someone considering this product?

This tool allows team members to understand their activities and engage with themselves and team leaders to come up with effective solutions. GREAT PRODUCT!

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Respectful
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2022

Very good team, but lacking in areas.

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful