Less Annoying CRM Customer Reviews 2024

Less Annoying CRM

Composite Score

8.3 /10

CX Score

8.6 /10

26 Reviews Write a Review

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What is Less Annoying CRM?

A simple CRM built just for small businesses. Thousands of small businesses use Less Annoying CRM to manage contacts, track leads, and stay on top of follow-ups.

Company Details

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Awards & Recognition

Less Annoying CRM won the following awards in the Customer Relationship Management - Small Business category

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2023 Data Quadrant Gold Medalist

2023

6 Top Rated Capabilities

4 Top Rated Features

2023

Less Annoying CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Less Annoying CRM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

4
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Less Annoying CRM?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Feature Ratings

Average 82

Account and Contact Management

Collaboration

Lead Management

Customer Service Management

Sales Management

Activity and Workflow Management

Telephony and Call Center Management

Mobile

Analytics and Reporting

Quote Contract and Proposal

Marketing Management

Vendor Capability Ratings

Average 82

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Ease of Customization

Ease of Data Integration

Less Annoying CRM Reviews

David H.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Great value with super intuitive design!

Likeliness to Recommend

10 /10

What differentiates Less Annoying CRM from other similar products?

Probably the two greatest differentiators are value and the support team at LACRM. They are great, based in the Midwest and could not have been more responsive and knowledgeable about their product. Once you get the hang of the layout and icon, etc., navigating around is quite intuitive. The simplicity is a blessing.

What is your favorite aspect of this product?

Ease of use and value/cost.

What do you dislike most about this product?

Visual representation of where a contact sits in the customer onboarding process would be helpful.

What recommendations would you give to someone considering this product?

Start with LACRM and use that as a benchmark for CRM Tools you're considering. Depending on what bells & whistles you want, you may want to pay more for a different CRM tool, however if you are looking for reliable, basic CRM tool with an amazing support staff backing you, . . . that is very affordable, I think LACRM wins hands down.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Gabriel M.

Role: Operations
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

wouldn’t be able to run my business without this

Likeliness to Recommend

10 /10

What differentiates Less Annoying CRM from other similar products?

Price and UX

What is your favorite aspect of this product?

O love how you can use different colors for different types of calendar events

What do you dislike most about this product?

Would be nice to have an app

What recommendations would you give to someone considering this product?

It’s great for small businesses

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Olga K.

Role: Sales Marketing
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Business intelligence of product is quite good

Likeliness to Recommend

8 /10

What differentiates Less Annoying CRM from other similar products?

For sales and marketing, Less Annoying CRM is equipped with features to increase reach and increase sales, including: Built-in calendar, Customizable pipelines, Role-based access control, Customizable fields for contacts, Email integration, Integration with MailChimp.

What is your favorite aspect of this product?

Less Annoying CRM is a transparent, affordable simple platform. They know that small businesses need a CRM solution but can't spend all their money or time on software. This is a low-cost, high-performance tool for managing and organizing all of a company's connections on a single platform. Users log into Less Annoying CRM workspaces and are instantly informed about their most important customer relationships.

What do you dislike most about this product?

Less Annoying CRM is definitely a great product for sale. But it is really flexible. Teams can use the platform to develop referral programs, loyalty programs, and track customer feedback and marketing expenses. Less Annoying CRM price is $15 per user per month. There are no contracts, pricing tiers, usage limits, or additional sales.

What recommendations would you give to someone considering this product?

Each task, appointment and document can be linked to an individual contact or company. There's no need to email back and forth to find a plan of action, as every member has all the information they need in front of them. We really recommend Less Annoying CRM to companies that want to make the lives of their sales and marketing teams more manageable, but don't want to pay too much.

Pros

Reliable
Saves Time
Friendly Negotiation
Security Protects

Cons

Commodity Features
Less Transparent

Less Annoying CRM

What is Less Annoying CRM?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Data Quadrant Gold Medalist

Less Annoying CRM Ratings

93 Likeliness to Recommend

4 Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Less Annoying CRM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Account and Contact Management Customizable records with customer demographic information, account history, and billing information.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Lead Management Track and optimize prospective customers through lead generation, customer inquiry and capture, filtering, grading distribution, and contact/lead nurturing.

Customer Service Management Includes case and ticket management, automatic escalation rules, advanced resolution tools, multi-channel integration, and in-band response capabilities.

Sales Management Lead gen, pipeline management, team & geography-based assignment. Compensation & contract management. Ability to pull customer data from the social cloud.

Activity and Workflow Management Text or code-based and visual workflow designers.

Telephony and Call Center Management Computer-telephony integration for bringing call info into the CRM suite. Advanced call recording, scripting, queuing, and Interactive Voice Response (IVR).

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Quote Contract and Proposal Includes web portals, quoting capabilities, order tracking and fulfillment, and rapid deployment templates for e-commerce sites.

Marketing Management Multi-channel campaign management and analytics, budget tracking, click-to-lead capabilities, and social property management, keyword mining, and analytics.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Less Annoying CRM Reviews

David H.

Great value with super intuitive design!

Likeliness to Recommend

Pros

Gabriel M.

wouldn’t be able to run my business without this

Likeliness to Recommend

Pros

Olga K.

Business intelligence of product is quite good

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Account and Contact Management

Collaboration

Lead Management

Customer Service Management

Sales Management

Activity and Workflow Management

Telephony and Call Center Management

Mobile

Analytics and Reporting

Quote Contract and Proposal

Marketing Management

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Ease of Customization

Ease of Data Integration