Lavu Inc.

Lavu Restaurant POS

Composite Score

8.0 /10

CX Score

8.0 /10

11 Reviews Write a Review

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What is Lavu Restaurant POS?

As featured in Gordon Ramsey's Kitchen Nightmares! STARTING AT $59/MO WITH FREE HARDWARE INCLUDED. Purpose-built for restaurants by restaurant people, Lavu's easy-to-use, mobile POS and restaurant management platform is designed to fit any dining type, cuisine, and budget. Lavu streamlines operations and increases revenue while delighting customers. Offering in-house payment processing, online ordering, detailed reporting, loyalty programs, labor management, inventory management &amp; more.

Company Details

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Awards & Recognition

Lavu Restaurant POS won the following awards in the Restaurant POS category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Conflict Resolution

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

10 Top Rated Capabilities

5 Top Rated Features

2024

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

4 Top Rated Features

2023

Lavu Restaurant POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Lavu Restaurant POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Lavu Restaurant POS?

0% Negative

9% Neutral

91% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 82

Check Settlement Types

Table Reservations Management

Kitchen Course Management

Mobile Capabilities

Payment Processing

PCI Compliance

Off Line Operations

Workforce Management

Integrations

Multiple Venue Property Concept Support

Advanced Compliance & Statutory

Vendor Capability Ratings

Average 85

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Vendor Support

Ease of Customization

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Quality of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Lavu Restaurant POS Screenshots

Lavu Restaurant POS Downloads

POS

POS bundle

Lavu Restaurant POS Reviews

Christian a.

Role: C-Level
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Easy to use, very mobile, very versatile.

Likeliness to Recommend

10 /10

What differentiates Lavu Restaurant POS from other similar products?

Mobility and ease

What is your favorite aspect of this product?

Ease of yse

What do you dislike most about this product?

Offline is difficult

What recommendations would you give to someone considering this product?

Set up the wifi correctly

Pros

Performance Enhancing
Trustworthy
Unique Features
Inspires Innovation

Joe V.

Role: C-Level
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

We need a simple system that is user friendly.

Likeliness to Recommend

8 /10

What differentiates Lavu Restaurant POS from other similar products?

It is a simple system that is easy to set up and operate

What is your favorite aspect of this product?

The layout of the menu screens are easy to navigate.

What do you dislike most about this product?

It could be lower cost.

What recommendations would you give to someone considering this product?

LAVU is simple and reliable.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Murtaza I.

Role: Information Technology
Industry: Food and Beverage
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Robust and Reliable iPad Based POS

Likeliness to Recommend

8 /10

What differentiates Lavu Restaurant POS from other similar products?

Easy to use, we never had given trainings to our servers/order takers as LAVU POS is designed in a way everyone can use it just a simple walk-through does the job it's very effective, works well no crashes. Lavu POS comes with tons of features or customize options available in the control panel i.e. resend options you can enable or disable it or item once sent to the kitchen cannot be removed from the order screen it can be voided. Switch between order types dine-in or takeaway from the main screen rather going here and there on other POS. Customer information can be extracted in a CSV format that we often use for marketing new offers.

What is your favorite aspect of this product?

Very powerful reporting tools: Action logs = when and what is being sent to the kitchen, shows information about order opening and closing time, username of the server/order taker. Revenue Center = This helps finance department a lot as we have customized table layout. In the revenue center we can check sales from different channels. Payment method = Separate payment method created easier to match the sales with POS devices. Other payment methods created like House Account, IoU Staff, Owners.

What do you dislike most about this product?

Nothing left to dislike they have improved a lot.

What recommendations would you give to someone considering this product?

Anyone who wants to do independently manage everything should go for Lavu without even thinking it's easier, powerful, secure.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Lavu Restaurant POS

What is Lavu Restaurant POS?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Data Quadrant Gold Medalist

Lavu Restaurant POS Ratings

91 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Lavu Restaurant POS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Check Settlement Types Such as coupons, gift card, gaming & non-gaming comps, points, house accounts, split check, cash, debit/credit card, mobile payment such as Apple Pay.

Table Reservations Management The solution tracks table status and allows servers to be assigned to specific tables.

Kitchen Course Management The solution includes KDS support and assists in kitchen production by printing/displaying/routing orders, coursing, recipes by prep line, or other criteria.

Mobile Capabilities Allows staff with mobile tablets to take orders, accept online orders and managers to access mobile real-time reporting, KPIs and alerts on smartphones.

Payment Processing Includes credit card processing, debit card processing, and payment verification.

PCI Compliance PCI, EMV compliance in conjunction with mandatory tokenization

Off Line Operations Ability for a POS terminal to continue to operate for a majority of key transactions when the network/server is unavailble (offline).

Workforce Management Provides time & attendance capabilities to track staff time and performance/KPIs and coordinates scheduling in accordance with regulations & business needs.

Integrations The workplace platform integrates with common business applications in which users do their work, such as Office 365, G-Suite, Salesforce, and Zendesk.

Multiple Venue Property Concept Support Manage POS system definitions, menu items, pricing for various venues from a single dashboard and is flexible to support a variety of restaurant concepts

Advanced Compliance & Statutory PCI, EMV compliance in conjunction with mandatory tokenization, Gaming compliance for comp accounting/integration. Jurisdictional Invoicing and tax (ie: VAT)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Lavu Restaurant POS Screenshots

POS price

POS review & pay

POS dish options

POS food modifiers

POS dashboard

Lavu Restaurant POS Downloads

POS

POS bundle

Lavu Restaurant POS Reviews

Christian a.

Easy to use, very mobile, very versatile.

Likeliness to Recommend

Pros

Joe V.

We need a simple system that is user friendly.

Likeliness to Recommend

Pros

Murtaza I.

Robust and Reliable iPad Based POS

Likeliness to Recommend

Pros

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Feature Ratings

Check Settlement Types

Table Reservations Management

Kitchen Course Management

Mobile Capabilities

Payment Processing

PCI Compliance

Off Line Operations

Workforce Management

Integrations

Multiple Venue Property Concept Support

Advanced Compliance & Statutory

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Vendor Support

Ease of Customization

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Quality of Features

Ease of IT Administration

Product Strategy and Rate of Improvement