LastPass US LP

LastPass Password Management

Composite Score

8.6 /10

CX Score

8.5 /10

110 Reviews Write a Review

Claim Software

What is LastPass Password Management?

LastPass manages your passwords and online life, so you don't have to. We've made going online easier and safer, and supporting all of your browsers, operating systems, and mobile devices since 2008.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

LastPass Password Management won the following awards in the Password Management category

Filter By

1 Top Rated Capabilities

7 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

12 Top Rated Features

2023

2 Top Rated Capabilities

10 Top Rated Features

2022

LastPass Password Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LastPass Password Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

90 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LastPass Password Management?

7% Negative

11% Neutral

82% Positive

Pros

Respectful
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 84

Credential Management

Password Generator

Vault for Each User

Work and Personal

Multi-Factor Authentication (MFA)

Encryption and Decryption

Autosave and Autofill

Access From Multiple Devices

Credential Rotation

Team Management

End User Self Serve

Vendor Capability Ratings

Average 80

Business Value Created

Breadth of Features

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

LastPass Password Management Reviews

Emelinda D.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

A Powerful Password Protector Software

Likeliness to Recommend

9 /10

What differentiates LastPass Password Management from other similar products?

It is one of the most trustworthy password-managing software I have ever seen. I am amazed since I am using it personally for not only my business but for me as well. One can also unite both users at once too. It has very easy-to-follow policies and permissions.

What is your favorite aspect of this product?

Its reporting feature is astonishing as it helps to understand cisco for password safety. It assists in handlings weak passwords roaming in the environment. It also grants its users full licenses and also about the person using it and vice versa. It is really helpful for all the users for securing all passwords.

What do you dislike most about this product?

Right now, I wouldn’t say that I have gone through with any issues and concerns. I have well experience with every tool I have used till now. I don’t even think of switching to any other alternatives in the future as it is meeting all the demands I need for business.

What recommendations would you give to someone considering this product?

I have been practicing LastPass for the last decade. I can entrée accounts, style records, and stock dire info in a single easy-to-use app. Data can be pooled, and LastPass does countless work beginning sites. Making folders and creating choices aids establish and hoard capacities of places and information.

Pros

Continually Improving Product
Performance Enhancing
Trustworthy
Unique Features

Cesar Q.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Excellent password organizer

Likeliness to Recommend

10 /10

What differentiates LastPass Password Management from other similar products?

Unlike other tools, we can mention that this tool is unique because the browser extension also allows you to quickly fill out questionnaires from the stored information. That's why we ourselves can say it's exclusive, plus the sync with the phone is great and to be honest it has a very good stability feature.

What is your favorite aspect of this product?

What fascinates me the most about this tool is that I can safely and reliably store all my personal information and generate random passwords for each of my online accounts. The password vault stores all the passwords I save. Other than that, LastPass seems intuitive to use and generates strong passwords.

What do you dislike most about this product?

We haven't found a single flaw with the product ourselves, but we understand enough that by using the browser extension, I can easily fill in any required login information, as well as generate strong passwords for new accounts. Therefore, for us this instrument is going in the right direction.

What recommendations would you give to someone considering this product?

One of the main reasons I can recommend this tool is because LastPass has helped me store a lot of important information in a more secure structure. I also like the feature of automatically generating strong passwords.

Pros

Helps Innovate
Continually Improving Product
Reliable
Unique Features

Marc P.

Role: Information Technology
Industry: Gaming and Hospitality
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

LastPass is a great product for a simple PAM

Likeliness to Recommend

6 /10

What differentiates LastPass Password Management from other similar products?

Cost is low and use is simple.

What is your favorite aspect of this product?

Little to no end user training needed.

What do you dislike most about this product?

Limited in password sharing.

What recommendations would you give to someone considering this product?

Not recommended for use of enterprise and shared password.

Pros

Helps Innovate
Saves Time
Respectful
Altruistic

LastPass Password Management

What is LastPass Password Management?

Company Details

Need Assistance?

Awards & Recognition

LastPass Password Management Ratings

87 Likeliness to Recommend

90 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love LastPass Password Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Credential Management Software provides credential management and retrieval functionality.

Password Generator Software includes the ability for users to generate strong passwords.

Vault for Each User Each user has access to their own password vault.

Work and Personal Offers the ability for users to leverage some or all software features for personal use.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Autosave and Autofill Allows for passwords to be autosaved and autofilled when accessing resources again.

Access From Multiple Devices Software can be accessed from multiple devices. Ideally this access will be possible regardless of the operating system used.

Credential Rotation Allows for passwords to be changed or reset as needed for privileged accounts

Team Management Create and manage team members. Items can be shared across team members.

End User Self Serve Intuitive portal designed for end users to create incident tickets, request services, and access status and FAQs.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

LastPass Password Management Reviews

Emelinda D.

A Powerful Password Protector Software

Likeliness to Recommend

Pros

Cesar Q.

Excellent password organizer

Likeliness to Recommend

Pros

Marc P.

LastPass is a great product for a simple PAM

Likeliness to Recommend

Pros

Most Popular LastPass Password Management Comparisons

Bitwarden

Keeper

1Password

Zoho Vault

NordPass

Dashlane

1
Since last award

Feature Ratings

Credential Management

Password Generator

Vault for Each User

Work and Personal

Multi-Factor Authentication (MFA)

Encryption and Decryption

Autosave and Autofill

Access From Multiple Devices

Credential Rotation

Team Management

End User Self Serve

Vendor Capability Ratings

Business Value Created

Breadth of Features

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement