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Laserfiche ECM Logo Award Winner Product Badge
Laserfiche

Laserfiche ECM

8.5 /10
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Laserfiche ECM
8.5 /10

What is Laserfiche ECM?

Seamlessly connect imaging with document and business process management to control all enterprise content. Laserfiche enterprise document management software enables you to do it all, with leading-edge business process management tools and electronic records management solutions.

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Awards & Recognition

Laserfiche ECM won the following awards in the Enterprise Content Management - Enterprise category

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Laserfiche ECM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Laserfiche ECM.

93 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Laserfiche ECM?

1% Negative
0% Neutral
99% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Fair
  • Acts with Integrity

Feature Ratings

Average 87

Workflow Process Automation

93

ECM Document Management

92

Search

89

Metadata Management

89

Capture Channels

89

File Approvals Esignatures

86

Access Permissions Management

85

Collaboration

84

Ediscovery Audit Trail

84

Mobile

83

File Conversion

82

Vendor Capability Ratings

Average 88

Quality of Features

92

Usability and Intuitiveness

90

Breadth of Features

89

Availability and Quality of Training

88

Ease of Implementation

87

Business Value Created

87

Ease of Customization

87

Vendor Support

87

Product Strategy and Rate of Improvement

86

Ease of Data Integration

86

Ease of IT Administration

84

Laserfiche ECM Reviews

Simon m.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Excellent Security, stops staff from deleting docs

Likeliness to Recommend

10 /10

What differentiates Laserfiche ECM from other similar products?

Reliable, easy to use, excellent security and do not have to restore from back up and you can stop people from deleting documents.

What is your favorite aspect of this product?

security file structure

What do you dislike most about this product?

support is slow and hard to access sometimes

What recommendations would you give to someone considering this product?

do a trial run, fully train your staff and have more than on person supporting the product in house.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Njoki S.

  • Role: Finance
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Fantastic Features and a Very Affordable Tool

Likeliness to Recommend

9 /10

What differentiates Laserfiche ECM from other similar products?

When it comes to business content management, Laserfiche ECM offers the best features. What makes it competitive compared to other products is specifically the electronic records management

What is your favorite aspect of this product?

I like that Laserfiche ECM is both affordable and scalable The software is resourceful in that it offers great features and is also easy to use With Laserfiche ECM, content management becomes easy. It is the best I have used.

What do you dislike most about this product?

No complaints with Laserfiche ECM. It is a perfect business solution

What recommendations would you give to someone considering this product?

For all your business content management, there is one tool that is tested and proven and you should try it - Laserfiche ECM. We have used it for close to fours years and so far it has been flawless.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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