COMBASE USA Inc

KORONA POS

Composite Score

7.0 /10

CX Score

6.8 /10

56 Reviews Write a Review

Claim Software

What is KORONA POS?

Advanced, cloud-based retail POS system that comes with integrated payments, inventory management, and real-time reporting. KORONA is designed for small business who expect the best retail point of sale solution.

Company Details

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KORONA POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KORONA POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

83 Plan to Renew

2
Since last award

68 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KORONA POS?

13% Negative

4% Neutral

83% Positive

Pros

Transparent
Respectful
Fair
Trustworthy

Feature Ratings

Average 77

Sales Transactions

Analytics and Reporting

PCI and EMV Compatible

Pricing Promotions

Customer Account Management

Employee Management

Cash Register Point of Purchase Devices

Inventory Control

Online Integrations Web Store

Loyalty Program

Employee Mobile

Vendor Capability Ratings

Average 73

Vendor Support

Ease of Implementation

Ease of IT Administration

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

KORONA POS Reviews

Troy F.

Role: C-Level
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Easy to use and fantastic customer service!

Likeliness to Recommend

10 /10

What differentiates KORONA POS from other similar products?

Ease, Support, Features, Cost

What is your favorite aspect of this product?

Friendly and available customer service with a robust product.

What do you dislike most about this product?

Inventory management can be a bit complicated

What recommendations would you give to someone considering this product?

Use it. You will not be disappointed

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

johnny g.

Role: Operations
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

The absolute worst POS I have ever used.

Likeliness to Recommend

1 /10

What differentiates KORONA POS from other similar products?

From a sales point, the most important to retail, the layout is terrible-god awful. It looks like someone spilled Lego's on the floor. The system is not intuitive at all; there are times I feel as though I have been transported back to Windows 97 while using KORONA. It doesn't display all discounts immediately which is insane-should be one of the first things programmed. From a back office point, in one word, lacking. There are times Korona says we are off by $400, only to come in next day to see nothing is wrong. I could go on and on but only have so many characters so I leave on; KORONA POS is the worst thing to happen to the word Corona.

What is your favorite aspect of this product?

It can automatically* do what a calculator can do for me.

What do you dislike most about this product?

Layout/lack of intuitive design. The system has no learning curve and remains lacking even after learning it.

What recommendations would you give to someone considering this product?

Don't, get Greenbits. I never thought I would have ever stood up for that company either but I'll take constantly resetting my browser over the absolute hell that is dealing with Korona. I only wish I could say these words to an actual person to get some sort of understanding as to why anyone who works there thought this was a sellable program. At times I question my companies judgement based on using KORONA POS

Cons

Inhibits Innovation
Slower Product Innovation
Less Performance Enhancing

John F.

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Great POS. A+ customer service

Likeliness to Recommend

9 /10

What differentiates KORONA POS from other similar products?

Better reports. You want data, it can be done

What is your favorite aspect of this product?

Great selection of reports.

What do you dislike most about this product?

The POS module itself could be laid out better or at least customizable. Adjusting quantity or pricing has quirks if you are not paying attention

What recommendations would you give to someone considering this product?

Korona can be a simple or as complicated as a small business desires based on their needs

Pros

Enables Productivity
Trustworthy
Efficient Service
Effective Service

KORONA POS

What is KORONA POS?

Company Details

Need Assistance?

Awards & Recognition

KORONA POS Ratings

79 Likeliness to Recommend

1 Since last award

83 Plan to Renew

2 Since last award

68 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+72 Net Emotional Footprint

How much do users love KORONA POS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

PCI and EMV Compatible Includes system monitoring, remote access control, security alarms, and sensors.

Pricing Promotions Includes a price, label, an intrinsic value, markdowns, promotional scheduling, bundling, discounting and activation rules engine, customer specific pricing.

Customer Account Management Enables customers to charge purchases to an internally regulated in-store charge/credit account, gift cards/certificates.

Employee Management Includes employee commission levels, split commission, employee productivity performance, discount limits, workforce rostering & scheduling.

Cash Register Point of Purchase Devices Includes cash drawer, POS terminal, customer display, bar code scanner, card reader, receipt printer that can operate with or without network connectivity.

Inventory Control Includes open-to-buy, unit/SKU availability, tracking, purchasing, automatic replenishment, backorder status, stock counts, receipt planning, product history.

Online Integrations Web Store The solution provides or integrates with and supports online sales channels/webstore and marketplaces (i.e. Amazon) and unified inventory.

Loyalty Program Provides or integrates with loyalty, reward and relationship management programs for customer marketing, demographics, targeted up/cross-sell, coupons & points.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

KORONA POS Reviews

Troy F.

Easy to use and fantastic customer service!

Likeliness to Recommend

Pros

johnny g.

The absolute worst POS I have ever used.

Likeliness to Recommend

Cons

John F.

Great POS. A+ customer service

Likeliness to Recommend

Pros

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1
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Feature Ratings

Sales Transactions

Analytics and Reporting

PCI and EMV Compatible

Pricing Promotions

Customer Account Management

Employee Management

Cash Register Point of Purchase Devices

Inventory Control

Online Integrations Web Store

Loyalty Program

Employee Mobile

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Ease of IT Administration

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness