COMBASE USA Inc

KORONA POS

Composite Score

7.0 /10

CX Score

6.8 /10

56 Reviews Write a Review

Claim Software

What is KORONA POS?

Advanced, cloud-based retail POS system that comes with integrated payments, inventory management, and real-time reporting. KORONA is designed for small business who expect the best retail point of sale solution.

Company Details

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KORONA POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KORONA POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

83 Plan to Renew

2
Since last award

68 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KORONA POS?

13% Negative

4% Neutral

83% Positive

Pros

Transparent
Respectful
Fair
Trustworthy

Feature Ratings

Average 77

Sales Transactions

Analytics and Reporting

PCI and EMV Compatible

Pricing Promotions

Customer Account Management

Employee Management

Cash Register Point of Purchase Devices

Inventory Control

Online Integrations Web Store

Loyalty Program

Employee Mobile

Vendor Capability Ratings

Average 73

Vendor Support

Ease of Implementation

Ease of IT Administration

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

KORONA POS Reviews

Rick F.

Role: Operations
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Meet 95% of my needs

Likeliness to Recommend

10 /10

What differentiates KORONA POS from other similar products?

Meet 95% off my needs

What is your favorite aspect of this product?

Being able to check on things online

What do you dislike most about this product?

House accounts is hard to work with, they use gift cards

What recommendations would you give to someone considering this product?

The POS hardware is very good, buy not cheap

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Lexi W.

Role: Sales Marketing
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

Easy to use, simplifies daily tasks.

Likeliness to Recommend

10 /10

What differentiates KORONA POS from other similar products?

Korona has simplified many of our business processes that previously required hours of work weekly.

What is your favorite aspect of this product?

It is pretty simple to use and can be easily taught to many members of our company.

What do you dislike most about this product?

There are often a lot of steps required to reach exactly what you are looking for.

What recommendations would you give to someone considering this product?

Definitely would recommend to someone who is looking to switch POS systems.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Rolando C.

Role: Information Technology
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Fulfills my expectations!

Likeliness to Recommend

10 /10

What differentiates KORONA POS from other similar products?

Its easy integration with QuckBooks

What is your favorite aspect of this product?

It is very intuitive

What do you dislike most about this product?

I have not achieved contact with the sales staff

What recommendations would you give to someone considering this product?

to use it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

KORONA POS

What is KORONA POS?

Company Details

Need Assistance?

Awards & Recognition

KORONA POS Ratings

79 Likeliness to Recommend

1 Since last award

83 Plan to Renew

2 Since last award

68 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+72 Net Emotional Footprint

How much do users love KORONA POS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

PCI and EMV Compatible Includes system monitoring, remote access control, security alarms, and sensors.

Pricing Promotions Includes a price, label, an intrinsic value, markdowns, promotional scheduling, bundling, discounting and activation rules engine, customer specific pricing.

Customer Account Management Enables customers to charge purchases to an internally regulated in-store charge/credit account, gift cards/certificates.

Employee Management Includes employee commission levels, split commission, employee productivity performance, discount limits, workforce rostering & scheduling.

Cash Register Point of Purchase Devices Includes cash drawer, POS terminal, customer display, bar code scanner, card reader, receipt printer that can operate with or without network connectivity.

Inventory Control Includes open-to-buy, unit/SKU availability, tracking, purchasing, automatic replenishment, backorder status, stock counts, receipt planning, product history.

Online Integrations Web Store The solution provides or integrates with and supports online sales channels/webstore and marketplaces (i.e. Amazon) and unified inventory.

Loyalty Program Provides or integrates with loyalty, reward and relationship management programs for customer marketing, demographics, targeted up/cross-sell, coupons & points.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

KORONA POS Reviews

Rick F.

Meet 95% of my needs

Likeliness to Recommend

Pros

Lexi W.

Easy to use, simplifies daily tasks.

Likeliness to Recommend

Pros

Rolando C.

Fulfills my expectations!

Likeliness to Recommend

Pros

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1
Since last award

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Feature Ratings

Sales Transactions

Analytics and Reporting

PCI and EMV Compatible

Pricing Promotions

Customer Account Management

Employee Management

Cash Register Point of Purchase Devices

Inventory Control

Online Integrations Web Store

Loyalty Program

Employee Mobile

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Ease of IT Administration

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness