COMBASE USA Inc

KORONA POS

Composite Score

7.0 /10

CX Score

6.8 /10

56 Reviews Write a Review

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What is KORONA POS?

Advanced, cloud-based retail POS system that comes with integrated payments, inventory management, and real-time reporting. KORONA is designed for small business who expect the best retail point of sale solution.

Company Details

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KORONA POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KORONA POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

83 Plan to Renew

2
Since last award

68 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KORONA POS?

13% Negative

4% Neutral

83% Positive

Pros

Transparent
Respectful
Fair
Trustworthy

Feature Ratings

Average 77

Sales Transactions

Analytics and Reporting

PCI and EMV Compatible

Pricing Promotions

Customer Account Management

Employee Management

Cash Register Point of Purchase Devices

Inventory Control

Online Integrations Web Store

Loyalty Program

Employee Mobile

Vendor Capability Ratings

Average 73

Vendor Support

Ease of Implementation

Ease of IT Administration

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

KORONA POS Reviews

Role: Consultant
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2021

Easy to use, friendly interface.

Likeliness to Recommend

9 /10

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Amir S.

Role: Sales Marketing
Industry: Retail
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Jun 2021

Excellent experience to use Korona POS. Love it.

Likeliness to Recommend

7 /10

What differentiates KORONA POS from other similar products?

Rubi, Passport.

What is your favorite aspect of this product?

Product update. You can add and remove a product with some clicks.

What do you dislike most about this product?

Most of the time when someone wrongly use a pin pad The pos have not any feature to stop the sale.

What recommendations would you give to someone considering this product?

Need some more work on pos hang on.

Pros

Trustworthy
Effective Service
Inspires Innovation
Caring

Randy R.

Role: Operations
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

High quality (fast/reliable), capable platform!

Likeliness to Recommend

10 /10

What differentiates KORONA POS from other similar products?

Its architecture is unique, which brings many capabilities along with speed and reliability. Perfect for today's businesses needing to do quality commerce. A retail business consists of a customer experience eco-system. This eco-system must work seem-less together from the consumers point of view. However, we all know situations are always unique, business to business. The software solution must be capable of supporting multiple integrations while maintaining the integrity of the enterprise data set. Korona POS is second to none at this, allowing connections both to live POS transactions and cloud backend data.

What is your favorite aspect of this product?

The depth in the feature set winds up making the biggest difference day to day, as long as it is efficient and reliable. I have seen features in the program that do not exist in most other programs. The company has now celebrated its 26th anniversary. This is quite significant for a technology company and brings many benefits, ideas and solutions to the discussion. One key example of this is the diligent software release schedule that is maintained, communicated and documented! Each release, offers new features that many users can start enjoying immediately, plus they encourage feature suggestions as well to continue ideal development.

What do you dislike most about this product?

This POS app solution is open architecture, meaning it can run on Windows, MAC OS, and Linux. Each of these environments have their own pros and cons and supporting all of them is difficult and cumbersome. There is a different level and method of support for each. So, would want to choose a standard platform for the business. Note, this does not apply to the cloud back end, only the POS application. The chosen platform for the POS application will dictate how you get support, so important over the long term.

What recommendations would you give to someone considering this product?

If you are evaluating the solution, do not make your final decision on a particular feature. Say one program has a feature/function you desire that does not exist in Korona POS at this time, and maybe it will need to be added. You will be shocked to find out how easy customizations can be added to the solution. This is the reason the platform is so important. Businesses do change over time and need to add features that help them compete in today's commerce environment. Korona POS allows for this with minimal extra effort or by purchasing third party connections to finish out the ideal ecosystem for your consumer experience.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

KORONA POS

What is KORONA POS?

Company Details

Need Assistance?

Awards & Recognition

KORONA POS Ratings

79 Likeliness to Recommend

1 Since last award

83 Plan to Renew

2 Since last award

68 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+72 Net Emotional Footprint

How much do users love KORONA POS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

PCI and EMV Compatible Includes system monitoring, remote access control, security alarms, and sensors.

Pricing Promotions Includes a price, label, an intrinsic value, markdowns, promotional scheduling, bundling, discounting and activation rules engine, customer specific pricing.

Customer Account Management Enables customers to charge purchases to an internally regulated in-store charge/credit account, gift cards/certificates.

Employee Management Includes employee commission levels, split commission, employee productivity performance, discount limits, workforce rostering & scheduling.

Cash Register Point of Purchase Devices Includes cash drawer, POS terminal, customer display, bar code scanner, card reader, receipt printer that can operate with or without network connectivity.

Inventory Control Includes open-to-buy, unit/SKU availability, tracking, purchasing, automatic replenishment, backorder status, stock counts, receipt planning, product history.

Online Integrations Web Store The solution provides or integrates with and supports online sales channels/webstore and marketplaces (i.e. Amazon) and unified inventory.

Loyalty Program Provides or integrates with loyalty, reward and relationship management programs for customer marketing, demographics, targeted up/cross-sell, coupons & points.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

KORONA POS Reviews

Easy to use, friendly interface.

Likeliness to Recommend

Pros

Amir S.

Excellent experience to use Korona POS. Love it.

Likeliness to Recommend

Pros

Randy R.

High quality (fast/reliable), capable platform!

Likeliness to Recommend

Pros

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1
Since last award

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Feature Ratings

Sales Transactions

Analytics and Reporting

PCI and EMV Compatible

Pricing Promotions

Customer Account Management

Employee Management

Cash Register Point of Purchase Devices

Inventory Control

Online Integrations Web Store

Loyalty Program

Employee Mobile

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Ease of IT Administration

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness