Kobiton Customer Reviews 2024

Kobiton

Composite Score

7.6 /10

CX Score

7.8 /10

56 Reviews Write a Review

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What is Kobiton?

Kobiton is how companies make their mobile apps work better everywhere. Using real devices and next-gen automation, you can test your app in a fraction of the time it would normally take.

Company Details

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Kobiton Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kobiton.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

68 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kobiton?

5% Negative

13% Neutral

82% Positive

Pros

Respectful
Trustworthy
Caring
Client Friendly Policies

Feature Ratings

Average 72

Functional Testing

Virtual Mobile Devices

Mobile Test Environment and Lab Management

Cloud Device Farm (Physical and Simulator)

Device and OS Versions Coverage

3rd Party Testing Tool Integration

Artifact Management

Browser Testing

Test Run Workflow Manager

Development Use

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Average 68

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Kobiton Reviews

Tho N.

Role: Operations
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Kobiton from other similar products?

Kobiton stands out from other similar products due to its focus on mobile device testing and its comprehensive set of features for manual and automated testing on real devices.

What is your favorite aspect of this product?

One aspect that stands out in Kobiton is its user-friendly interface, which streamlines the mobile testing process.

What do you dislike most about this product?

One aspect that some users may find challenging about Kobiton is its pricing structure, which may not be suitable for all budgets or usage levels.

What recommendations would you give to someone considering this product?

For someone considering Kobiton, I would recommend thoroughly evaluating their mobile testing needs and comparing them with Kobiton's features and pricing. Additionally, taking advantage of any available trials or demos can provide valuable insights into how well the platform aligns with their requirements.

Pros

Reliable
Enables Productivity
Trustworthy
Fair

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted May 2024

It was a easy to use with required features enable

Likeliness to Recommend

6 /10

Pros

Helps Innovate
Performance Enhancing
Client Friendly Policies
Fair

Cons

Less Productive
Leverages Incumbent Status

Ringo P.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

It's no brainer for us to have this product

Likeliness to Recommend

10 /10

What differentiates Kobiton from other similar products?

Kobiton was willing to work with us on some point of integration that we need as well as some important features esp. as it integrates with some of our network infrastructure.

What is your favorite aspect of this product?

The fact that they always innovate and continue to build on top of the great features they already have.

What do you dislike most about this product?

We have a few issues on plugging in our devices, but we are working on how we can do this more efficiently.

What recommendations would you give to someone considering this product?

This is great company to work with, they are willing to help you out and very transparent. Highly recommended.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Inspires Innovation

Kobiton

What is Kobiton?

Company Details

Need Assistance?

Kobiton Ratings

79 Likeliness to Recommend

1 Since last award

94 Plan to Renew

1 Since last award

68 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+75 Net Emotional Footprint

How much do users love Kobiton?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Virtual Mobile Devices Provides multiple testing environments (Emulator and/or Simulator) to support different operating systems, legacy versions, and support for new versions.

Mobile Test Environment and Lab Management Create, organize, and manage mobile devices, apps, and users etc. across multiple sessions concurrently.

Cloud Device Farm (Physical and Simulator) Enables parallel testing of mobile devices in the public and private cloud.

Device and OS Versions Coverage Support for the mobile devices and OS versions you want to test on and when you need to test on them.

3rd Party Testing Tool Integration Out-of-the-box support the management, orchestration and facilitation of mobile application testing involving 3rd party open source or proprietary tools.

Artifact Management Testing artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Development Use Supports integrated development environments (IDEs) to allow for easy development and debugging on mobile devices.

Dashboards, Analytics and Reporting The ability to track and analyze test results such as historic & real-time error reporting, detailed & summary reporting, and data extraction.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Kobiton Reviews

Tho N.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

It was a easy to use with required features enable

Likeliness to Recommend

Pros

Cons

Ringo P.

It's no brainer for us to have this product

Likeliness to Recommend

Pros

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Feature Ratings

Functional Testing

Virtual Mobile Devices

Mobile Test Environment and Lab Management

Cloud Device Farm (Physical and Simulator)

Device and OS Versions Coverage

3rd Party Testing Tool Integration

Artifact Management

Browser Testing

Test Run Workflow Manager

Development Use

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement