Kobiton Customer Reviews 2024

Kobiton

Composite Score

7.6 /10

CX Score

7.8 /10

57 Reviews Write a Review

Claim Software

What is Kobiton?

Kobiton is how companies make their mobile apps work better everywhere. Using real devices and next-gen automation, you can test your app in a fraction of the time it would normally take.

Company Details

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Kobiton Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kobiton.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

94 Plan to Renew

1
Since last award

67 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kobiton?

5% Negative

15% Neutral

80% Positive

Pros

Respectful
Trustworthy
Caring
Acts with Integrity

Feature Ratings

Average 72

Functional Testing

Virtual Mobile Devices

Mobile Test Environment and Lab Management

Cloud Device Farm (Physical and Simulator)

Device and OS Versions Coverage

3rd Party Testing Tool Integration

Artifact Management

Browser Testing

Test Run Workflow Manager

Development Use

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Average 69

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Vendor Support

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Kobiton Reviews

Athira K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2024

Very slow to use it, other than that it is good.

Likeliness to Recommend

8 /10

What differentiates Kobiton from other similar products?

It is easy to use only thing is it is very slow. And server is out at times when we need!

What is your favorite aspect of this product?

I can use different mobile versions and OS

What do you dislike most about this product?

Very very slow at times hard to use

What recommendations would you give to someone considering this product?

IT is slow but very useful

Pros

Effective Service
Caring
Respectful
Helps Innovate

Role: Information Technology
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2024

Intuitive multi-device testing application

Likeliness to Recommend

7 /10

Pros

Reliable
Enables Productivity
Effective Service
Trustworthy

Cons

Inhibits Innovation

Joshua W.

Role: Industry Specific Role
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

Works great for device breadth & simple automation

Likeliness to Recommend

8 /10

What differentiates Kobiton from other similar products?

What differentiated Kobiton for us was the ability to access a wide variety of real devices without paying an arm and and a leg for dedicated devices. Because there's a big, shared pool of devices available to all clients, we're able to manually check our app against a wide assortment of device configurations when the need arises.

What is your favorite aspect of this product?

I think the simplicity of Kobiton is my favorite aspect. Everything from adding a new user to accessing a device is easy to do. I can give almost anyone in our company a login, and they're ready to start using the tool in no time.

What do you dislike most about this product?

Currently the thing that irks me most often is how slow some of the devices can be. Whether it's the device itself or something in the remote connection, I often find myself waiting too long between actions, just so the device can catch up with me.

What recommendations would you give to someone considering this product?

Where Kobiton shines is in its easy access for your whole team to perform manual, one-off tests on a broad swath of real devices. If you're considering this tool for automated testing (as we initially were), I recommend two things. First, before leveraging their scriptless solution, ensure your app is simple enough for it to handle. It's a slick feature to be sure, but it's not robust enough to record much more than simple navigation. Second, for anyone planning to run automated tests out of Katalon, I recommend connecting at least one dedicated device to your lab, as public devices are not consistently available for automated tests to hit.

Pros

Transparent
Unique Features
Caring
Respectful

Kobiton

What is Kobiton?

Company Details

Need Assistance?

Kobiton Ratings

78 Likeliness to Recommend

94 Plan to Renew

1 Since last award

67 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love Kobiton?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Virtual Mobile Devices Provides multiple testing environments (Emulator and/or Simulator) to support different operating systems, legacy versions, and support for new versions.

Mobile Test Environment and Lab Management Create, organize, and manage mobile devices, apps, and users etc. across multiple sessions concurrently.

Cloud Device Farm (Physical and Simulator) Enables parallel testing of mobile devices in the public and private cloud.

Device and OS Versions Coverage Support for the mobile devices and OS versions you want to test on and when you need to test on them.

3rd Party Testing Tool Integration Out-of-the-box support the management, orchestration and facilitation of mobile application testing involving 3rd party open source or proprietary tools.

Artifact Management Testing artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Development Use Supports integrated development environments (IDEs) to allow for easy development and debugging on mobile devices.

Dashboards, Analytics and Reporting The ability to track and analyze test results such as historic & real-time error reporting, detailed & summary reporting, and data extraction.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Kobiton Reviews

Athira K.

Very slow to use it, other than that it is good.

Likeliness to Recommend

Pros

Intuitive multi-device testing application

Likeliness to Recommend

Pros

Cons

Joshua W.

Works great for device breadth & simple automation

Likeliness to Recommend

Pros

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Feature Ratings

Functional Testing

Virtual Mobile Devices

Mobile Test Environment and Lab Management

Cloud Device Farm (Physical and Simulator)

Device and OS Versions Coverage

3rd Party Testing Tool Integration

Artifact Management

Browser Testing

Test Run Workflow Manager

Development Use

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Vendor Support

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement