KnowBe4 Security Awareness Training Logo
KnowBe4 Security Awareness Training Logo
KnowBe4

KnowBe4 Security Awareness Training

Composite Score
8.3 /10
CX Score
8.3 /10
Category
KnowBe4 Security Awareness Training
8.3 /10

What is KnowBe4 Security Awareness Training?

KnowBe4 is the world's most popular integrated platform for awareness training combined with simulated phishing attacks. We help thousands of organizations to manage the continuing problem of social engineering.

Company Details


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Awards & Recognition

KnowBe4 Security Awareness Training won the following awards in the Security Awareness & Training category

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KnowBe4 Security Awareness Training Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KnowBe4 Security Awareness Training.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KnowBe4 Security Awareness Training?

7% Negative
7% Neutral
86% Positive

Pros

  • Security Protects
  • Efficient Service
  • Fair
  • Helps Innovate

Feature Ratings

Average 83

Knowledge Tests

85

Content Quality

85

Topic Breadth

85

LMS Integration

85

Simulated Attacks

83

Variety of Training Materials

83

Security Awareness Dashboards and Reporting

83

Ease of User Management

82

Just in Time Alerts

81

Customizability

80

Gamification

79

Vendor Capability Ratings

Average 83

Ease of IT Administration

84

Business Value Created

84

Product Strategy and Rate of Improvement

84

Breadth of Features

84

Ease of Implementation

83

Availability and Quality of Training

83

Quality of Features

83

Usability and Intuitiveness

82

Vendor Support

81

Ease of Data Integration

81

Ease of Customization

81

KnowBe4 Security Awareness Training Reviews

Travis B.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Knowledge is Key

Likeliness to Recommend

10 /10

What differentiates KnowBe4 Security Awareness Training from other similar products?

The wide variety of options for scenarios whether is be physical or cyber awareness training.

What is your favorite aspect of this product?

The end user engagement

What do you dislike most about this product?

some scenarios are kinda dated

What recommendations would you give to someone considering this product?

Definitely trial nd shop around.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Oswald R.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2020

Excellent Simulated Phishing Attack Software!

Likeliness to Recommend

10 /10

What differentiates KnowBe4 Security Awareness Training from other similar products?

The available support; both online and person to person. I have their representative routinely schedule calls with us to review our usage, practices, and to train us on new features, and or best practices. It is a very good experience over-all. Sadly it seems rare in the IT industry today.

What is your favorite aspect of this product?

Highly Customizable

What do you dislike most about this product?

The Company and Personal Risk scoring is a little confusing.

What recommendations would you give to someone considering this product?

Get it, and spend time planning and configuring to get a full use out of the product.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Emily S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2020

Product does not disappoint!

Likeliness to Recommend

6 /10

What differentiates KnowBe4 Security Awareness Training from other similar products?

The ease of use and dashboard.

What is your favorite aspect of this product?

The ease of use and dashboard.

What do you dislike most about this product?

The cost is a bit high, but the product is worth it.

What recommendations would you give to someone considering this product?

Make sure to do your research before implementation.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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